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Wool Merchant Hotel
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Savings alert! 14% below average rates

The price you found is 14% lower than this hotel's average rate of US$71/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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    Reviews (573)
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    573 results
    Traveller rating
    166
    193
    110
    54
    50
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    166
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    Show reviews that mention
    All reviewson arrivalbuffet styletown centretop floorcar parkfree parkingwelcome drinkwould stay againbiscuitswater pressuregreat value for moneybreakfast was includedlady on receptionnice roomdouble roomquiet locationbar and restaurant
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    12 - 17 of 573 reviews
    Reviewed 3 weeks ago via mobile

    Tried booking for late night Saturday after finishing work in the area system booked me a room got to hotel to be told that no rooms available on top of that cretins wouldn't refund me won't be recommending this place to anyone poor customer service

    Stayed: May 2018, travelled on business
    Thank Iftakhar A
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    babyshek, Manager at Wool Merchant Hotel, responded to this reviewResponded 2 weeks ago

    Hi Iftakhar

    please can you email me on enquiries@woolmerchanthotel.co.uk
    so i can investigate this further.

    Kind Regards
    Simon - Operations Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 4 weeks ago

    Quite enjoyed our stay in this nicely appointed & pleasant hotel which is perfectly located a few hundred metres from the train station and shopping in the Halifax town centre. Staff were friendly &nhelpful.

    Stayed: May 2018, travelled as a couple
    Review collected in partnership with this hotel
    Thank Bohdan D
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    babyshek, Manager at Wool Merchant Hotel, responded to this reviewResponded 2 weeks ago

    Hi Bohdan

    Thank you for the very kind review it means a great deal to myself and the team
    that you enjoyed your visit,
    i look forward to welcoming you back in the future.

    Kind Regards
    Simon - Operations Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 4 weeks ago

    The Hotel is very comfortable and clean. Bedroom and Bathroom were large and well equipped. Beds are very low and mattress was uncomfortable. Dining room is very cramped as tables are too close together. Staff are very friendly but meal time service is very confusing

    Stayed: May 2018, travelled with family
    Review collected in partnership with this hotel
    Thank Geoff S
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    babyshek, Manager at Wool Merchant Hotel, responded to this reviewResponded 2 weeks ago

    Hi Geoff

    Thank you for leaving a review of the wool-merchant hotel.
    i am glad the rooms where to your liking and we are constantly updating them.
    if i could ask you to email me on enquiries@woolmerchanthotel.co.uk
    so i can investigate which room you where staying in.

    Kind Regards
    Simon - Operations Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 4 weeks ago

    Just spent 2 nights here following refurbishment. Much improved but still need more staff. Rooms are clean and comfortable but the suite rooms only contain an armchair so when travelling with a companion its heads or tails who gets to sit on the comfy chair. Bed was a little uncomfortable but good solid furniture. Breakfast is adequate and on the first morning was peaceful. Unfortunately a coach party stayed on our second night abd breakfast was bedlam! Ran out of glasses, plates and knives. When fresh glasses arrived they were still warm from the dishwasher - add watered down orange juice resulted in unsatisfactory juice service. Overall I would stay again but would probably check no coach parties booked in!

    Room Tip: Upgrade to a suite. Good location
    Stayed: May 2018, travelled as a couple
    Thank Kim E
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    babyshek, Manager at Wool Merchant Hotel, responded to this reviewResponded 2 weeks ago

    Hi Kim

    Thank you for taking the time to leave a review of the wool merchant hotel.
    i can see you your stay with us was a mixed experience.
    we are currently working to better the breakfast when it comes to volume on the weekends
    and on your next visit i hope you can see a marked improvement.

    Kind Regards
    Simon - Operations Mananger

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 12 May 2018

    Have stayed here before and each time more improvement made. Public area really lovely ...great for parties or meetings. Modern bar and restaurant area too. New lift installed which is great when arriving with cases! Breakfast self service buffet well maintained with hot and cold food, good choice. Overall a great hotel that offers amazing value for money.

    Stayed: May 2018, travelled as a couple
    Review collected in partnership with this hotel
    Thank Ann C
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    babyshek, Manager at Wool Merchant Hotel, responded to this reviewResponded 16 May 2018

    Hi Ann

    Thank you leaving a review of the wool merchant hotel it means a great deal to myself and the team that you enjoy staying with
    us. I look forward to welcoming you back in the future

    Kind Regards
    Simon - Operations Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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