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California Cliffs Holiday Park - Park Resorts
Certificate of Excellence
Reviewed 5 November 2013

We booked a half term 4 nights break through a newspaper offer. We arrived late (as a result of a storm the night before) so were checked in by Security, who we found to be very helpful. Our caravan was nice and well stocked, but the mud outside, caused by car parking outside the caravans was a bit problematic - I'd certainly advise anyone going this time of years to bring wellies.
The park is clean and the staff friendly. We found the children's entertainment quite unimaginative: every evening was a repeat of the children lining up to have their photograph taken with the mascot and drawing pictures. The entertainment in the mornings was quite chaotic and appeared disorganised.
The pool was warm, but the changing room, around the side of the pool are a bit dated - it would be nice to have a hairdrying area for example.
We tried the fish and chips which was nice.
Overall for the price we paid we have no complaints.

Stayed: October 2013, travelled with family
1  Thank Keg1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park R, General Manager at California Cliffs Holiday Park - Park Resorts, responded to this reviewResponded 22 November 2013

Thank you for your comments, I am glad that security were helpful when you checked in, we do get many late arrivals and we always make sure that our guests receive the help they need even when reception is closed.

I would like to apologise for the mud, this can become an issue especially after prolonged rainfall. I can assure you that we do have a regular re-turfing programme to overcome this.

Thank you for your feedback about the entertainment, the reviews that we have received around the entertainment has been great this year but I also understand that entertainment is a personal choice and I respect your views.

Regarding a hair drying area around the pool, that is a great idea, I will keep an eye on the reviews to see if this becomes a trend.

California Cliffs Holiday Park - Park Resorts
01493 730 584

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Reviews (1,110)
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782 - 788 of 1,110 reviews

Reviewed 4 November 2013

Booked a 'gold plus' caravan for a two night trip as visiting family in the area. Opted for top grade of caravan as had proper central heating and goinf with 2 small children in October. Met at check in by very friendly staff and had no problem find caravan. Caravan was almost new, spotless and very comfortable. Had clearly been empty for a few weeks as boiler wouldn't light. Called reception and engineer arrived within 10 minutes and fixed problem.

The caravan was well equiped and comfortable. Could park outside. Very warm also. Plenty of room in lounge area with a pull out bed.

The site was fine with a good playground for the toddler and swimming pool. Nice arcade area and large restaurant. Childrens entertainment on Saturday morning run by a very enthusiastic lady who got the kids engaged.

Few minor things to be aware of. The travel cot had no chance of fitting into any of the bedrooms (we used pull out bed in lounge as had 10 week old baby). The shop on site was poorly stoked and had lots of empty shelves. This may have been becuase we visited at the end of half term week, but still annoying. The chip shop on site cooks to order, thus on a busy Saturday night we waited 15-20 minutes with a hungry toddler and about 20 other guests. The site is geared towards caravan sales and felt the need to part caravans in the middle of the main road into the site. Also, the site is not amazingly well lit at night.

Overall we enjoyed our stay and would use California Cliffs again.

Room Tip: Gold plus caravans have domestic style heating and are very warm
  • Stayed: October 2013, travelled with family
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1  Thank CriticalTraveller35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park R, General Manager at California Cliffs Holiday Park - Park Resorts, responded to this reviewResponded 22 November 2013

Thank you for your review.

It's great to hear that you found your accommodation warm and comfortable especially with small children and that your boiler was fixed promptly. Unfortunately due to the overall size of the caravans three bedroom caravans do not have enough space to accommodate a travel cot in the main bedroom. We often find that larger two bedroom caravans will have enough room in the main bedroom to hold a travel cot, however it's great that you were able to use the pull out bed.

I am sorry that you had to wait 20 minutes for your fish and chips, this seems like an isolated incident but I have raised this with the Complex Manager for investigation. The shop is a fine balancing act at the end of our season, I'm sure that you can appreciate that we go from having a full holiday park to having no holiday guests at all, It is difficult to get the balance right during this final week.

The desire for ownership at California Cliffs has dramatically risen during the 2013 season, we currently have a waiting list for new owners to join the park which has caused an issue with caravans waiting to be sited and we apologise if this caused an inconvenience. I hope that you chose to visit us again soon.

California Cliffs Holiday Park - Park Resorts
01493 730 584

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Reviewed 4 November 2013

Words cannot express highly enough how amazing this park & its staff are. We were lucky enough to return for our daughters 13th birthday on Halloween & what a week we had entertainment was as always 5* plus & Mr Boiled Egg & the teamstars went above & beyond to make sure she had a really magical & memorable day going above & beyond to make her birthday wishes come true :) on the night of her birthday she was called up onstage by her favourite teamstar James to be presented with a special gift we had made for her, a signed picture of all the teamstars & a birthday card once again signed by all of them. They even gave her, her cake onstage & whole room sang happy birthday :) this was later followed by being seremaded on stage by the cabaret. Later in the week another dream of hers came true as she got to dance on stage with 2 teamstars to the party dances. Not enough room to express just how fantastic our holiday was but I cam honestly say given the choice of 2 weeks abroad or 2 weeks here my family would pick here every time :) made memories we will treasure forever :)

  • Stayed: October 2013
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Thank rangerclw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park R, General Manager at California Cliffs Holiday Park - Park Resorts, responded to this reviewResponded 22 November 2013

I am extremely proud of our entertainment team this year, they have certainly have made our guests holidays special.

I am happy that your daughter had such a fantastic birthday with us, I encourage the team to read reviews and I know that this one will make them smile! Thank you for sharing your comments and taking time to post this wonderful review! We hope that you return to us soon.

California Cliffs Holiday Park - Park Resorts
01493 730 584

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Reviewed 3 November 2013

We stayed here for a 4 day break over half term. We had a gold plus caravan, which was nice and clean. It has to be the warmest caravan we have ever stayed in, as it got so hot in there sometimes we had to turn the heat off and open a window. I had asked to be near the amenities and also if I could have a fridge/freezer if possible and both requests were granted. The caravan had loads of storage in the main bedroom, lounge and kitchen. Our bedroom even had a corner window seat and an en suite toilet which was handy.
The food in the restaurant was good value, decent portions and tasty. My sons liked the arcade and enjoyed playing some games in there.
The entertainment was much better than we saw at Haven at Easter. The Halloween show in particular was brilliant. Jordan and James dressing up as Jedward to Ghostbusters music was really funny, even when they came out with water blasters and wet everybody.All the entertainment staff seemed full of energy, you would never have guessed it was almost the end of the season.
All the staff we encountered seemed friendly and polite. The park had a really nice feeling about it.
We have booked to go back at Easter as it was such a lovely park.

  • Stayed: October 2013, travelled with family
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Thank LaurenGilmore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park R, General Manager at California Cliffs Holiday Park - Park Resorts, responded to this reviewResponded 22 November 2013

Wow, thank you for a great review, we have a lot of requests from our guests and we always try to accommodate those requests, I am glad that we met your needs during your stay!

Our entertainment team is 100 % committed to creating amazing memories for our guests and have bags full of energy, sometimes I don't know how they do it!

We look forward to welcoming you back at Easter.

California Cliffs Holiday Park - Park Resorts
01493 730 584

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Reviewed 2 November 2013

Have just got back from a four night break booked through break free holidays, paying the same price as the sun holidays so was very good value. Booking in was very quick earlier than 2.30 which was the time for silver. Our caravan was perfectly adequate and clean, much better than some parks we have been to, small hot air blowers in the bedrooms which if you leave on in the evenings warmed the rooms up quite well. There were a few bits missing like reasonable size saucepans and frying pan but went to customer services and they sent some more quite quickly the cooker was very slow but not quite the slowest we have had in a caravan. The camp was clean and tidy all the staff were friendly the team stars did a great job with the entertainment and were sometimes better than the live acts !! there was a singer one night who walked on stage didnt introduce himself, started singing took his coat of while singing then put it back on while singing his last song and walked straight off stage !!! The swimming pool was quite cold due to boiler problems but there was a sign up saying this. The onsite shop was nearly empty, i know it was the last week of the season but i did expect them to have the basic essentials. over all much nicer than alot of camps that we have been to in the past and would recommend to others.

  • Stayed: October 2013, travelled with family
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Thank chapman350
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park R, General Manager at California Cliffs Holiday Park - Park Resorts, responded to this reviewResponded 22 November 2013

Thank you for taking the time to review, I am pleased that when you reported missing items they were replaced quickly by our team.

Our entertainment team has amazed me this year and right through until the end of the season they showed continuous energy to our guests.

I'm sorry that you visited during our swimming pool boiler problem, and I hope this didn't dampen your stay with us.I am sorry that you couldn't get everything you required in the shop, I hope you can understand that its a fine balancing act from a holiday park full of holidaymakers to having none, we really do try our best, I would like to apologise that you were let down on this occasion.

We hope to see you again soon at California Cliffs.

California Cliffs Holiday Park - Park Resorts
01493 730 584

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2013

the best hoilday that have been to for a long while the team was super good and very funny team of 2013 at this park always things to do would love to go back again the best teamstars for a long while made the hoilday very very good and worth the money to

  • Stayed: October 2013
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Thank Rodney P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park R, General Manager at California Cliffs Holiday Park - Park Resorts, responded to this reviewResponded 22 November 2013

I am extremely pleased that you had a fantastic stay at our park.

Thank you for your great review and we hope to see you again!

California Cliffs Holiday Park - Park Resorts
01493 730 584

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2013

we stayed at this park for a 4 day sun holiday, on arrival found a shortage of parking when booking in. when allocated caravan it was out of the way in the corner but because of the recent rain it was a bit muddy.we had a 2 bedroom caravan with heating in each room but i must stress these were heater blowers in the bedroom and only took the chill from the room, the heated towel rail was useless and the blinds were broken so adapted a towel as a curtain. the fire in the main living room never worked properly so had to use a match 9 times out of 10 to light it. there were mold on the windows and door but i managed to clean these myself, 2 of the windows never shut properly so had to adapt again as it did get cold at night.this i would say was a very basic caravan.the plus side was the on site facilities the food in the bar area was fantastic and we ate there every night.cant say what the evening entertainment was like as we never used this area.the pool look good and clean and there were plenty of arcade machines to keep the kids entertained.this site was very quiet and very friendly and i would stay here again.

  • Stayed: October 2013, travelled with family
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3  Thank christopher c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about California Cliffs Holiday Park - Park Resorts

Address: Rottenstone Lane | Scratby, Great Yarmouth NR29 3QU, England
Region: United Kingdom > England > East Anglia > Norfolk > Great Yarmouth
Amenities:
Bar / Lounge Beach Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 31 Speciality Lodging in Great Yarmouth
Hotel Class:4 star — California Cliffs Holiday Park - Park Resorts 4*
Official Description (provided by the hotel):
Close to the seaside town of Great Yarmouth, and just a 5 minute walk from the gloriously sandy Scratby Beach, California Cliffs Holiday Park in East Anglia is a fun packed park the whole family will love. The kids will love our heated outdoor pool with flume (open 27 May - 5 Sept) and indoor pool, or exploring the adventure playground. There's also lots of fantastic family entertainment daytime and evening, Super-fast Wi-Fi available across the whole park making this the perfect park for your caravan Holiday. We firmly believe that our team make the difference, which is why each team member will be on hand to ensure you and your family have a great time and create some long lasting amazing memories with us. ... more   less 
Also Known As:
California Cliffs Holiday Park - Park Hotel Great Yarmouth
California Cliffs Holiday Park - Park Resorts Great Yarmouth, Norfolk

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