Being a hotel in Great Yarmouth, those who are familiar with typical British seaside resorts know what to expect. There are a few rooms which have been updated and the majority have not. Unfortunately we were given a room with a view of a wall was not a great start. Luckily I could just about see the sea as long as I looked down the side of the building as the Wall view felt quite imposing as the hotel next door was a lot taller so it made the room feel quite dark. The room was in badly in need of remodelling but I am assuming this is on the cards. One of our party was lucky enough to have a re-modelled room and this was quite pleasant.
There was also a pool but quite small so when there is over 4 people in there you cant really do much swimming but this is great for children although the water was quite cold. There was a hose left in the pool which had freezing cold water coming out of the end! There was a shower and one large changing area upstairs which I was reluctant to use as it was communal for anyone so no privacy in getting undressed. I ended up running through the hotel in my towel.
The bar food in the hotel was not bad, although I felt this was very overpriced. There were much cheaper places to eat in the local town although after spending all day out it was nice to eat and then not have to travel too far to your room. The children's menu in particular seemed overpriced at £6.50 for a main course which one consisted of a pizza which I am sure was a Chicago town deep dish pizza. The chips were not good on any evening but again it was nice to have to travel too after a tiring day so I guess you put up with it although these were not cheap!
The restaurant menu looked even more overpriced at £20 for a 3 course meal so just for 6 of us would have cost £120 not including drinks so needless to say we did not order from this menu. You can try to use the grandest of words for some food but it is still what it is, and not worth that kind of price!
The lady in the bar area in the evening was a great staff member, she was very attentive and helpful so this was a bonus.
There was also a pool table and a darts board above the pool which was something to keep the children entertained. The owner often walked around too chatting to the guests which some people love but I am not sure whether I did to be honest. I found it a little uncomfortable.
I was surprised to see each morning that glasses from the night before had not been cleared away and when we came down for breakfast in the morning the floor had not been vacuumed so we had a floor covered in crisps and sadly a dirty tablecloth from the day before so I think the hygiene and cleanliness could be improved.
Also the breakfast is only served from 7.45am until 9.30am which seems quite early to me as if you are on holiday you may not wish to get up so early. Luckily we usually are up early during the week so was not too much of a problem but it would have been nice to have the option of sleeping in a little if you fancied.
The hotel has a lift but as the lift is very old fashioned and unfortunately if someone does close the lift door after use the whole lift does not work. This is terrible if you are disabled as you have no way of coming down the stairs. This happened quite a lot when we needed to use the lift for one of our party members in a wheelchair but we were lucky as we could run up and down the stairs to check to see which lift door had been left open but you could not do this if you are alone.
Overall we did have a good Bank Holiday weekend, and I think when the whole building has been re-vamped it will be really good. At the moment it is a pretty dated but hopefully it will improve over time, but the hotel is very big so this will take some time! I would still recommend visiting this hotel as the location is great, very close to the beach and close to the town, just as long as you know what to expect you will have a great time!
- Official Description (provided by the hotel):
- Family run Hotel on Great Yarmouth Seafront. Close to all attractions and the only Hotel in Great Yarmouth with a heated indoor indoor swimming pool. A Great base to explore the Norfolk Broads and Coastline with miles of beaches. Executive rooms, Standard Doubles, Sea views, singles and family rooms available. ... more less
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- Also Known As:
- Burlington Hotel Great Yarmouth
- Burlington Great Yarmouth
- Burlington Palm Hotel Great Yarmouth, Norfolk