Booked this hotel through booking.com on the 15th april 2014 for 2 days. Canclelled my booking immediately after reading the reviews and getting very dissapointed. Booking.com stated that my card would only be charged when I presented it at the hotel. This was not the case. My card was charged a total of 140 pounds (full charge) and booking.com were unable to recover my money from Nelson Hotel. Adam from Booking.com supposedly rang Nelson to request them to refund the money because the cancellation was made within 10 minutes of the booking but they still refused. In other words, they kept their room and my money and that did not seem to bother them. May God deal with you Nelson Hotel.
- Official Description (provided by the hotel):
- The Nelson Hotel is a Grade II listed property that is situated on Marine Parade directly opposite the Sea Life Centre and Wellington Pier. The Nelson is an AA 3 Star Hotel that affords excellent views of the sea front and the promenade.Parking is available free of charge in front of the Hotel, although the car park does not belong to the Hotel. ... more less
- Reservation Options:
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- Also Known As:
- The Nelson Hotel Great Yarmouth, Norfolk