My wife and I stayed in room 302 and were very disappointed by our by our stay at The Nelson Hotel. We had read previous reviews on tripadvisor and knew that the hotel was a "work in progress". We'd expected our room to be tired (which it was). But not dirty! It looked like the room hadn't been cleaned properly for a long time. The carpet was filthy (it needed a good hover), the dado rails were covered in dust and there were loads of cobwebs round the bathroom ceiling. Not only that but the toilet isn't fixed to the floor properly and wobbles when you sit on it. The mattress is six inches bigger than the base of the bed so you have to be careful not to sleep too close to the edge. The kettle leaked and there was no hair drier. But to top it all off as we were leaving the room to check out, we noticed the piles of neatly folded clean bedding and towels lying on the dirty carpet outside the rooms. We know it was clean and waiting to go on beds as the cleaner knocked wanting to clean the room just before we left it. They weren't bagged or wrapped, just laying on the floor outside the rooms. My wife was so disgusted that she complained to the receptionist about it. Never in all the years of staying in hotels have we seen clean linen lying on the floor outside rooms. We had been looking forward to our stay but came away very disappointed. The only thing we enjoyed was the sea view.
- Official Description (provided by the hotel):
- The Nelson Hotel is a Grade II listed property that is situated on Marine Parade directly opposite the Sea Life Centre and Wellington Pier. The Nelson is an AA 3 Star Hotel that affords excellent views of the sea front and the promenade.Parking is available free of charge in front of the Hotel, although the car park does not belong to the Hotel. ... more less
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- Also Known As:
- The Nelson Hotel Great Yarmouth, Norfolk