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freda g
Stoke-on-Trent, United Kingdom

Good and not so

Review of Nelson Hotel
4.0 of 5 bubblesReviewed 15 Mar 2024
Went to this hotel with Leons holidays .
On arrival our cases were put in reception no poteridge.it was quite chaotic checking in and people trying to get there cases .our twin room had a sea view which was nice.it was clean but could do decorating the furniture is very tatty the beds I'm sorry to say need replacing .we had plenty of hot water but again the bathrooms is old and needs replacing the public areas are all very nice and very comfy the dinning room is very nice but the large tables are to close together making getting to the buffet very awkward the food for us wasn't the best breakfast was ok but evening meals not much choice
Our room was so hot had to open the bedroom and bathroom windows all night all that heat is very unessacary.but having said all this it's a budget hotel but we did enjoy our stay the staff are friendly which is always a bonus
Date of stay: March 2024
Trip type: Travelled with friends
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Reviewed 9 March 2024

Second time we have stayed here, lovely room and facilities, great location with sea views, everything on the door stop. Nicky the manager was lovely, nothing was too much trouble, we turned up a week early, menopausal lady’s mistake! Not only did Nicky fit us in but she upgraded our room! Just lovely! Would definitely stay again and recommend.

Date of stay: February 2024
Trip type: Travelled as a couple
Thank Connector37034189938
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 March 2024

Having just returned from a 5 Day break staying at The NELSON I would like to thank the fabulous staff And the HOTEL MANAGER NICKY For a great stay. Nothing was too much trouble and all were very helpful and polite Nicky is a great asset to the HOTEL. The rooms were comfortable and warm WE were the first coach trip to have stayed at the Hotel This year. The dining room is all new but Is a bit tight between tables for getting in and out. Breakfast was very good nice selection of everything and hot. ALL in ALL a great stay and we will definitely be returning .THANK YOU ONCE AGAIN NICKY AND TEAM

MRS C LANE

Room tip: More room between tables in dining room
Date of stay: March 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Christine L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 December 2023

we went on holiday for Christmas there meals were good and choice there staff were helpful and caring and entertaining able every where was clean and spick and span we both enjoyed spending time there

Date of stay: December 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Andrea H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 December 2023 via mobile

What a lovely find. Very warm welcome from Nicky. She was an excellent host and had wonderful staff that were all friendly and cheerful. Lovely rooms and views! Nicky even took us ( I couldn't go in the end) to Yarmouth dogs on boxing day and picked them up too. Looking forward to going back in 2024!! Well done everyone.

Room tip: Plenty of free parking. A casino across the road and right opposite the pier!!
Date of stay: December 2023
Trip type: Travelled with friends
1  Thank traceyl570
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 December 2023 via mobile

It's a lovely place staff very friendly and helpful Niki the manageress goes above and beyond she will help you on any way she can I was ill needed antibiotics and she sorted it all out for me I eud stay again the rooms were very nice bed comfortable pillows lovely just right the room was at the right temperature house keeping came every day even on Xmas day

Room tip: A ramp would be nice
Date of stay: December 2023
Trip type: Travelled as a couple
1  Thank Happiness63220829601
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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