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“Two night stay with a 6 year old”
Review of Imperial Hotel

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Imperial Hotel
Ranked #3 of 21 Hotels in Great Yarmouth
Certificate of Excellence
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Two night stay with a 6 year old”
Reviewed 3 September 2014

My son and I have just returned from a two night stay at the Imperial, which is one of the cleanest hotels I have stayed in. There is normally a spot of mold somewhere in the bathroom, or a curly hair missed, however this was not the case, the room and the hotel in general was immaculate. On one day, there was even a lady bottom shuffling down the stairs cleaning in between the banisters.

The staff were very friendly, going out of their way to find a toy lost by my son. The breakfast was superb and within reason, your every whim was catered for. We were so full after an Imperial breakfast that we did not eat again until the evening.

The hotel is perfectly located, set a little way out of the ‘action’ so as not to be noisy, but close enough to walk to wherever you wished to go.

We loved the old fashion lift with the Art Deco handles.

If I had to find one fault with the hotel it would be the opening windows. There was not anything to retard the opening of the window, which could be opened wide enough for an adult to jump out of and definitely wide enough and at the right height for a small child to fall out of.

Thank you for a very pleasant stay, we hope to return.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Donna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (150)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Rayleigh, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 August 2014

Just got back from a long weekend at the Imperial. Had a wonderful time with many friends who also stayed there. The staff were absolutely fabulous - even though we had a moan about a broken shaver point - they allocated another room for us without any fuss. The food was fantastic and the breakfast was wonderful - served at your table and not awful buffet style as so many hotels do now. I think it is one of the nicest hotels we have stayed in for a long time. However, I do have a negative - dogs in the bedroom and at breakfast - is this really necessary in a four star hotel?

  • Stayed August 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank Ros o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby, United Kingdom
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 25 August 2014

We have just had a lovely weekend at The Imperial.The staff are all lovely and polite and helpful.The food is just perfect. The best breakfast ever and so nicely served to your table.The girls on the desk made my birthday very special.The thing that I could fault is that I do not agree with dogs being in a four star hotel especially in The Terrace unless they are guide or helping dogs.I am a animal lover but there is a time and a place.

  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank Lynne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 August 2014 via mobile

Just had an enjoyable 4 night stay at the imperial. staff were always polite and helpful and albeit hotel and room are a little tired I feel this adds to the charm. Breakfast was really good each morning. This was our 2nd stay after 1st visiting in 2010 and both stays were on the whole enjoyable. Only negative was that the hotel now allows dogs and they were also allowed in dining area. My own opinion is that dogs shouldn't be allowed in 4 star hotels (should stick to guest houses) and certainly not in dining areas. That said the rooms were clean and we only had to complain about a dog barking once!

Stayed August 2014
Helpful?
1 Thank Wynyard1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
102 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 16 August 2014

I stayed here for three nights recently and, despite its bathroom problems, I took greatly to the place. The Imperial is of some age now and it shows but that is part of its charm.

While the bedrooms are smaller than what a modern traveller might expect, the bigger problem for me was the 'shower over bath' contraption that was far too much of a trickle shower to be effective, especially with the hard, hard water of Great Yarmouth. I hope the management refurbishes with proper shower cubicles soon - and provides also proper shelving in the bathroom for one's toiletries.

To the rear of the hotel there is a smallish bar called 'Bar Fizz' for reasons that I simply cannot imagine. This is a sedate, leather-chaired bar that shuts the world out and suited me down to the ground. It was all to easy to relax there every night before dinner in The Terrace and drink perhaps more than might be beneficial. To their great credit, the hotel offers the traditional Scottish measure of 35ml at a very reasonable price.

The food was first-class and, together with a very pleasant staff, this was a very enjoyable stay overall.

Room Tip: The front rooms have superb sea views but, overlooking the main street of Great Yarmouth, that mig...
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  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Itinerant2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hitchin, England, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 5 August 2014

i have just got back from a few days in Yarmouth staying at the imperial hotel there i had a room with a sea view which was lovely,the staff are very helpful & friendly the food is also very good my only criticism would be that the fried bread with the english breakfast was to hard & the sausage could have done with a bit longer but it was edible & i will definately go back there again.

Room Tip: Rooms at the front have sea views.
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  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank anneacosta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 July 2014

We have no summer holidays planned this year and to break up the long slog to our break in the fall we decided to take a Friday off of work and head to the seaside. Having chosen Great Yarmouth, the Imperial Hotel came up so well in the reviews that we didn't look any farther.

We decided to splash out a bit on one of the Deluxe Wine Themed Rooms and hoped we might get lucky and get one of the two with a balcony. We did and it was a lovely room (Ruinart) and having the balcony and sea view was wonderful for our very short break.

All the staff we came into contact with were very friendly and helfpul. We had no issues at all but felt that if we had they would have been dealt with quickly.

The bed was extremely comfortable, the bathroom was lovely (and may have finally moved our 'we really need to have our bathroom redone' conversations beyond conversation and into actual action as we have inspiration now), great shower with excellent water pressure, the toiletries high quality. Having a mini refrigerator in the room was a very nice touch.

We ended up opting for room service and sat out on our balcony looking out at the sea which was an extra special part of our very short stay. The food was very good and very fairly priced.

The breakfast served in The Terrace was also a treat. The coffee was particularly good (something that is not always the case). Our hostess and waitress were both lovely and the menu extensive enough to have something to suit just about anyone. Having breakfast looking out to the sea was a lovely end to a very relaxing if very short time here.

We would recommend this hotel to those staying in the area and really though that the upgraded rooms were worth the additional cost.

Room Tip: The wine themed room made our stay seem extra special.
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  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank ferf1223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ImperialHotelGY, Owner at Imperial Hotel, responded to this review, 28 July 2014
We are delighted that you enjoyed your stay and thank you for your kind comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Imperial Hotel

Property: Imperial Hotel
Address: North Drive, Great Yarmouth NR30 1EQ, England
Region: United Kingdom > England > East Anglia > Norfolk > Great Yarmouth
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#4 Romantic Hotel in Great Yarmouth
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Imperial Hotel 4*
Number of rooms: 39
Official Description (provided by the hotel):
The Imperial Hotel is Great Yarmouth's only 4 Star hotel. We are an independent hotel managed by the 3rd generation of the family that have owned this hotel since the 1930s. We have stunning seaviews and provide an excellent location for both the business and leisure traveller and can assure you of a warm professional welcome. ... more   less 
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Also Known As:
Imperial Hotel Great Yarmouth, Norfolk

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