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“Expectations let down”
Review of The Star Hotel

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The Star Hotel
Ranked #19 of 21 Hotels in Great Yarmouth
Gorleston-on-Sea, United Kingdom
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Expectations let down”
Reviewed 23 February 2014 via mobile

Went here for the carvery, the atmosphere in the room was dark and lit and dressed like a wedding reception... I couldn't even see my plate properly. The carvery food looked nice, but terribly presented, bringing mash potato out in a ice cream tub? No roast potatoes? The veg looked nice but were really hard, all tasted bland. The chef was rude as well and just didn't seem like he wanted to be there! The poor bar girl was on her first day with hardly any supervision so it took a long while to get drinks (no fault of her own). The dessert portion was tiny. Walking back out to the entrance it smelt of cigarette smoke really bad, it was unappealing, wouldn't return

Stayed February 2014, travelled with family
Helpful?
2 Thank Lolacheese1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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176 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Any
English first
Great Yarmouth, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 February 2014

stayed at the star hotel on the 14/02/2014,when we got there every body was very friendly and helpful.nothing was to much trouble for the excellent staff,service was the best we have ever had and always with a smile,the meal we had there was excellent and and plenty on the plate,room was clean,warm and very smart,we will certainly be going back there and would recommend it to anyone.
thank you to all staff at the star hotel for making my wife and mine a perfect valentines night.

Room Tip: if you want one with a jacuzzi its room 304
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank 01chelsea2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
essex
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 February 2014

Me and my partner stayed here and found this beautiful well run hotel to be an absolute joy to stay in! The food is good, breakfast is delicious not one fault, staff are very friendly and extra helpful, will be back soon to sample more beautiful food and be in great company.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank beautypie12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 February 2014 via mobile

I stayed at the star hotel with my boyfriend. The hotel was clean and tidy. The staff were so humble and delivered great customer service. Our room was simply beautiful and most importantly clean. Our room had a Jacuzzi and it worked a treat. The hotel has a boutique feel to it. Strongly recommend!!

Stayed February 2014, travelled on business
Helpful?
8 Thank Kaajal G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 February 2014 via mobile

Really great hotel friendly staff terrific room with luxurious bathroom would definately stay again nice breakfast and good beer at the bar flat screen tv in our room and roaring open fire in the lounge lovely view of the harbour and extensive library

Stayed February 2014
Helpful?
6 Thank Neil A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 January 2014

We organised a birthday party at The Star Hotel. Lots of family members and friends we hadn't seen for years, so expectations were high. Emma, the delightful Manager, was a dream to deal with, very friendly and made everything so easy. We had our party in a lovely spacious function room, with a well stocked bar. The food was excellent, fresh and plenty of it too, and for a very good price. Bar staff were polite and helpful. All in all a really good day. Will now recommend our friends to have future parties at this great historic establishment, under the helpful assistance of Emma and her staff, Ten out of ten.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank applefanatic2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 January 2014

What a fabulous hotel, with plenty of character. Staff are very friendly and polite. Rooms cosy, free wifi. Food was good. Lovely roaring fire in the lounge to sit by. Spacious car park, but needs overhauling. Overall a great stay.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank jackie b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Star Hotel

Property: The Star Hotel
Address: 24 Hall Quay, Great Yarmouth NR30 1HG, England
Region: United Kingdom > England > East Anglia > Norfolk > Great Yarmouth
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #19 of 21 Hotels in Great Yarmouth
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Star Hotel 3*
Number of rooms: 40
Official Description (provided by the hotel):
The Star Hotel is currently undergoing a major refurbishment. We hope to be shiny and new by Easter 17 and look forward to welcoming you back to Great Yarmouth's Star. ... more   less 
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Also Known As:
The Star Hotel Great Yarmouth, Norfolk

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