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“Seduction!”
Review of Furzedown Hotel

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Furzedown Hotel
Ranked #5 of 21 Hotels in Great Yarmouth
Certificate of Excellence
Greenock, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Seduction!”
Reviewed 23 August 2013

This hotel was a good find and I am pleased that my partner and I discovered it. We may even use it again one day! There are strong points but also some aspects that really let the place down.

The very good bits are the external appearance, the beautiful front garden, the public areas such as entrance, bar, lounges and restaurant, hallways and stairs. Here we observe a loved property where care, taste and expense have been invested to create a really pleasing effect and well above that standard we had hoped for.

People have mentioned the car park as being difficult to enter and negotiate. Yes, it is but keep your speed well down and you should be ok. Large MPVs will have to take a great deal of thought and care when entering and parking.

Also deserving of praise are the staff who almost without exception, are thoughtful and painstaking in their handling of the guests. I say this from my own experiences and observations. Although this service is a major benefit associated with staying at the Furzedown, it may have had a 'seducing' effect on us - perhaps closing our eyes to the less palatable aspects of the hotel.

The Furzedown has so much going for it that it is a great pity to have to suggest that the owners seem to have serious blind spots in a couple of areas. The ‘loved’ aspects of the hotel did not seem to extend to our room.

I appreciate times are tough in 2013 but there was no excuse for the smell in the room that had a distinct ring of dampness (or some other disorder) about it. In speaking to other guests, we discovered that we were not alone in experiencing odour. I saw room cleaners spraying Zaflora or a similar product around, but the effect of the improvement was short lived. Our room was fragrant for about an hour before the odour returned. I would have been happier anyway if the owners had located the source of the problem rather than tricking our noses with freshener.

The bed was brilliant, we slept really well. In terms of room fixtures, fittings, walls etc, our room was certainly neglected. Yes it was a bit old fashioned but that doesn't matter. I am talking about work appearing rushed or bodged. It had that, "we know a man who can fix it for us" quality. Things were still good enough to assume that this place had once been really cared for but somewhere along the line the quality of care seems to have stopped.

Now to the really beautiful restaurant. Where the food was concerned, we had the feeling that the products we were consuming were being obtained from the cheapest possible source. There was a meanness evident here. Two different fish dishes were poor, condiments were cheap tasting and the coffee was highly watered down.

Overall, my partner and I were seduced by the staff. We liked the people very much. They could easily rid themselves of the negative issues mentioned above but something stops them. Is it self-sabotage? Either someone is counting pennies to the cost of quality or someone is being very lazy or complacent - or all of these things! I hope the team turn things round for next year. They will earn a lot of brownie points and become truly excellent if they can really take a fresh look at themselves. I don’t know if hotels are generally poor in Great Yarmouth - if so, even with the matters we experienced, you may regard the Furzedown as being at the higher end of the quality scale.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Dara T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (106)
Date | Rating
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  • English first
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English first
Great Yarmouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 August 2013

We had our wedding reception at The Furzedown on 3rd August 2013 and really couldn't have chosen a better venue. A huge thank you to Paul, Lisa and all the staff for making our day so special. We opted for the wedding package with buffet & the food was delicious (and lots of it!). From beginning to end, everything was so organized. Comfortable, well equipped rooms and a great breakfast in the morning. Would highly recommend The Furzedown.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cheryl P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, England, United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 August 2013

The hotel is placed in a very nice are near to the sea, the breakfast could be improved by adding a buffet rather than a full English breakfast since you have to pay for all of it even if you don't want all of it. the staff was very friendly and the rooms were spacious enough, the beds were comfortable and clean. very happy overall

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Livius B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 August 2013 via mobile

This hotel is a great family run hotel which is right on the seafront and not far from the town centre . The hotel has its own private car park at the rear of the hotel with access down the side of the hotel , my only criticism is the access and car parking is a bit tight.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank nimrod100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Great Yarmouth, United Kingdom
Level 5 Contributor
97 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 26 July 2013 via mobile

We used the hotel 4 a long service lunch. From start 2 finish the whole team @ the hotel could not do enough 4 us. Everything was very well planned & ran without a hitch. Customer service was excellent. Buffet lunch was really good. What else can I say but well done 2 the whole team & we will hopefully see u all next year when we do it all again.

  • Stayed July 2013
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Suemummy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bracknell, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 July 2013

Just go there. Best hotel in the area. Wonderful food, friendly people, lovely rooms. They went out of their way to help with our wifi etc. will definitely be going back. They were wonderful. The hotel was in the quieter part of the main drag in Gt Yarmouth so no disturbance at night. You won't go hungry there that's for sure.

We thoroughly enjoyed our stay and were quite sad to leave.

Maggie and Ian Ramsden

Room Tip: We had a twin bedded room and it had a sea view. Brilliant
See more room tips
  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Maggie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dunstable, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 July 2013

Me and my partner stayed an extre night, as this was such a lovely hotel. Clean, tidy, friendly, welcoming and also dog friendly!
Had the kippers for breakfast for another morning......so delicious, cooked to perfection!
Will hopefully be returning here again very soon.

Stayed July 2013, travelled as a couple
Helpful?
2 Thank natalie b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Furzedown Hotel

Property: Furzedown Hotel
Address: 19/20 North Drive, Great Yarmouth NR30 4EN, England
Region: United Kingdom > England > East Anglia > Norfolk > Great Yarmouth
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Great Yarmouth
#4 Family Hotel in Great Yarmouth
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Furzedown Hotel 3*
Number of rooms: 20
Official Description (provided by the hotel):
The Furzedown Hotel as been owned by the Garrod family for over 50 years. We have 20 newly refurbished bedrooms. All bedrooms have en-suite with bath & shower. All bedrooms have freeview flatscrren tv's, tea making facilites, direct dial telephone and free wifi. ... more   less 
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Also Known As:
Furzedown Hotel Great Yarmouth, Norfolk

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