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“Fantastic Service”

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Andover House Hotel
Ranked #1 of 21 Hotels in Great Yarmouth
Certificate of Excellence
Edinburgh, United Kingdom
Level Contributor
111 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“Fantastic Service”
5 of 5 bubbles Reviewed 18 September 2013

The rooms were nice, the breakfast was good, but the service was fantastic. Everyone working there was good at what they were doing, they were fast at doing it, everything was well presented, they didn't mind, in fact were eager to, go out of their way to help (they went out specially to buy a cucumber for my gin&tonic because they were out!) and were generally just very nice to talk to!

Apart from the staff, the breakfast was excellent, and the whole place LOOKED nice too. Fresh and well decorated. My room was quite small (room 14), but adequate for what I was needing. A comfortable bed, wifi and a good shower.

I just hope there are rooms next time I'm back!

  • Stayed September 2013, travelled on business
    • Value
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Helpful?
Thank Rustylou63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndoverHouse, Owner at Andover House Hotel, responded to this review, 24 September 2013
I am so pleased you mention room 14. As a 'small' double, it does do what it is supposed to do. Even though all of our rooms are fairly new, very clean and fresh, I have some plans for a few rooms to upgrade the decor once again and number 14 is one of my most exciting projects!
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455 reviews from our community

Traveller rating
    366
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    13
    3
    3
See reviews for
30
254
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (108)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Hemel Hempstead
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 17 September 2013

Great location, a stone's throw from the seafront yet a lovely tranquil setting. A very warm welcome from the staff and the service throughout our stay was excellent. The building has been very tastefully restored in a modern style yet retaining its character. The rooms comfortable with top quality bedding. A very nice ambience in the bar, serving top quality drinks at reasonable prices. Continental breakfast very good. Could not fault it. Will definitely return. Had a wonderful stay. Thank you to all the team at Andover House, job well done!

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Suze Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndoverHouse, Owner at Andover House Hotel, responded to this review, 24 September 2013
Thank you Suze Q! I personally think you should have a job in writing reviews as it was beautifully written. Many thanks for taking time out to write about us, it really does mean a lot to little family run businesses like ours!
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Leamington Spa, United Kingdom
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 4 September 2013

After a tranquil week in Cromer, my husband and I thought we would do a more hectic couple of days of crazy golf, beach and arcades, so we chose Great Yarmouth, but whilst we were there wanted a good place to stay. Andover House was superb. The staff are so attentive and polite and our room ( room 10) was beautiful, you wouldn't think you were in Yarmouth as even though it is a stones throw away from the seafront it is situated on a tree lined street and all was quiet.

We decided to eat in their restaurant on the Friday and again we were not disappointed, the food was excellent perhaps a little expensive, but beautifully cooked and presented, well worth the treat. So pleased we found Andover house and we would definitely recommend

  • Stayed August 2013, travelled as a couple
    • Value
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Helpful?
1 Thank Deborah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndoverOwner, Owner at Andover House Hotel, responded to this review, 5 September 2013
It's simply lovely to hear reviews like yours. Just a simple, pleasant stay! That's all people want and we very much hope you will choose to return to AH if your ever in Great Yarmouth again. Best wishes.
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London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 24 August 2013

What a little gem of a hotel! Tucked away just off the prom at Gt Yarmouth on a quiet sidestreet where the noisest neighbours were the early morning seagulls, the building is a traditional seaside hotel, but recently modernised to the highest design standards. The welcome we received on check-in could not have been warmer (a pot of tea made and our bags taken upstairs while we were in the office) The room was attractively designed with a bay window and a four poster bed. The bathroom was (necessarily) small but spotless and here's my only quibble: the addition of a small shelf over the sink would have made life considerably easier for us contact lens wearers.

The real strength of Andover House lies in its staff. Interested, invested, friendly and helpful, every member of staff we came across was a credit to the hotel. I'm going to single out Iris for going way beyond the call of duty in trying to find us somewhere to eat on a Sunday evening when nothing was open locally except chippies. She took it as a professional affront when a restaurant a few miles away did not answer their phone, and harried them until she was able to make us a booking.

The public areas were comfortable and attractive. The breakfasts were excellent, with a wide choice available for the continental breakfast, and a deilcious cooked breakfast. We had one dinner in the hotel which was worthy of an upmarket London hotel. Now we're looking for excuses to come back to Gt Yarmouth to stay at the Andover House again!

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
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Helpful?
Thank EileenFox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndoverOwner, Owner at Andover House Hotel, responded to this review, 5 September 2013
Thank you so much for your info on the extra bathroom shelving! We are always looking at improvements. With best wishes to you.
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Sandy, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 20 August 2013

we booked this hotel originally to stay in two suites, with three of my friends for a girly wknd away.
It all went wrong and long story short my friend and i went with our husbands instead. There was a mess up with the rooms and dates the hotels fault but they were amazing about it and gave us huge discount.
Hotel is very smart and staff were very friendly and super helpful.
Breakfast was lovely and very healthy. Breakfast was a grilled breakfast small but plenty to fill you with the rest of the continental breakfast too. Wasn't greasy and tasted amazing.
Evening wise we drove to Oulton to some wine bars as didnt fancy Yarmouth at night.
they let us book into our room early as it was ready our friends were in and unpacked at 1pm.
we were half an hour late leaving the next day but it wasnt a problem and they said we could always leave our bags securely in the hotel until we needed them.
everything was clean and tidy and our room was lovely ( a house double with bay window, 19.)
Bed was sooo comfy with a mattress topper.
A great stay, my parents have now booked to go in September.

Room Tip: Get a bay window room if poss.
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
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Helpful?
Thank Nicky J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Banff, Scotland, United Kingdom
1 review
5 of 5 bubbles Reviewed 18 August 2013

We stayed at this hotel for two weeks in July and had a great holiday.

The staff were very friendly,polite, helpful and very pleasant. Owners very nice and friendly.

The rooms were beautiful and were always kept extremely clean, beds made up everyday, toilet cleaned everyday, towels washed when required.

We had breakfast every morning and there was always a wide varied choice, plenty of tea, coffee and toast.

The bar area was lovely and comfortable, choice of areas to sit and enjoy a quiet drink. Very comfortable chairs and sofas to sit in.

I would recommend a stay at this hotel, nice quiet , very peaceful and relaxing holiday.

We would most definitely stay there again.

  • Stayed July 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank 53Mitchell73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndoverHouse, Owner at Andover House Hotel, responded to this review, 24 September 2013
Thank you 'Mitchell family'! Delighted that you mention the cleanliness of the rooms, we tell our House Keepers everyday how much we appreciate their amazing work but when they see comments from our guests, this means everything to them. Thank you.
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stone
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 12 August 2013

Camperdown and the Andover House are an oasis in a rather garish Gt Yarmouth. Booked after surfing Late Rooms et al. Booked in for 2 nights would have preferred a suite but guess what the place was virtually full :) The room although smallish ( it is a converted period building after all) was beautifully clean and comfortable. Staff were friendly and and the place itself was smart clean and tidy with plenty of sofas and seating around the bar areas.
Although just of the sea front it was very quiet ( no late night noise considering we stayed a friday and saturday. We only had breakfast but the food was very very good and there was a wide selection.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sigfortunata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndoverOwner, Owner at Andover House Hotel, responded to this review, 12 September 2013
We love your comments and as a handy little tip... book directly with most hotels and you will pay less ...certainly pay less if you come to us directly anyway :-) best wishes to you both
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Additional Information about Andover House Hotel

Property: Andover House Hotel
Address: 28-30 Camperdown, Great Yarmouth NR30 3JB, England
Phone Number:
Region: United Kingdom > England > East Anglia > Norfolk > Great Yarmouth
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 21 Hotels in Great Yarmouth
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Andover House Hotel 3*
Number of rooms: 27
Official Description (provided by the hotel):
Andover House is an intimate, endearing hotel and restaurant, located on a beautiful tree lined avenue close to the seafront and business hub of Great Yarmouth. Inspired for those over 13, the restaurant serves stunning food, at fair prices, with service befitting the setting. An intimate, contemporary atmosphere with a welcoming, homely charm. The en-suite hotel rooms have everything needed when away from home; amazingly comfortable beds, free breakfast, big HD televisions showing Sky Sports and homemade biscuits to nibble on with a cup of tea. The shower rooms are small but we hope we make up for it in other ways! ... more   less 
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Also Known As:
Andover House Hotel Great Yarmouth, Norfolk

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