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“really beautiful, peaceful, friendly place in the highlands”

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Muckrach Country House Hotel
Certificate of Excellence
London, United Kingdom
1 review
“really beautiful, peaceful, friendly place in the highlands”
5 of 5 bubbles Reviewed 14 September 2012

This was the first time in the Scottish highlands for my husband and me so we didn't really know what to expect but Muckrach was wonderful! We travelled by car and for about an hour before we got there we saw beautiful countryside and scenery non-stop, wonderful fields and mountains (and the weather was nice which helped!) The first thing you notice at the hotel is a large field with two highland cows, which the owners told us were called Angus and Archie and have been at the hotel for many years. The hotel is up a hill from a quite road so very peaceful and a really lovely building. Some of the rooms (reception, bar & breakfast room) are quite traditional with a large staircase, tartan carpets, lovely fireplace etc. And some rooms like the restaurant and the room we were staying in were very modern and stylish.

Our room was very nice, the view was unbelievable and the bed comfy. A nice little bathroom too. Dinner was incredible both nights, they serve local meat and it's really special. Also they're not tiny servings like you get in some restuarants but the food was really great. Breakfast was very nice too, they cook a full english/scottish and fish etc. and also have some cold foods laid out.

When we were booking we thought it may be a bit expensive but we would treat ourselves, but really it's good value for money because there's so much to do at the hotel and nearby and the dinner was one of the best we've had in a long time. So I think it's worth the money. The staff were great as well and we had a chat with the owners in the bar who were really friendly. Really nice stay overall, no real issues whatsoever and we will be going again at New Years!

  • Stayed August 2012, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank Barry L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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479 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (105)
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English first
austria
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 12 September 2012

The house is on sale! Therefore they are letting everything down. Dirty rooms with spiders and old dirty towels in the bathroom. Cold rooms and bathrooms. Broken doors ... way too expensive, unfriendly hosts. The only positive: The two girls who were in charge were very friendly.
The restaurant is overpriced und the food was not realy fresh.
We booked 2 rooms for 3 nights and after the first night we talked to the general manager/owner about hte problems and he forced us to leave the hotel immediately. How rude!!

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
5 Thank ingridbAustria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diabolo666, Owner at Muckrach Country House Hotel, responded to this review, 13 September 2012
The second couple of a two room booking. They smoked in the rooms, ignoring our non smoking policy. They made the staff cry with racist comments. They were asked to leave, politely but firmly. Muckrach Limited has a duty of care to its employees and a zero tolerance approach to bullying.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yorkshire Dales National Park, United Kingdom
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed 11 September 2012

We stayed for one night at Muckrach last week. Our main feel was that the place was on the brink of being a nice place to stay and could do with some further investment to improve and harmonise the decoration as at the moment it's a bit of a mix of modern secondhand and old scots country house style. The sevice was fine but the waiting staff were not familiar with the local malts etc and couldnt advise which was a shame. Dinner was acceptable but the pre starter soup wasnt reduced correctly and the dinner steak had not been rested and was served with insufficient juice. When I asked for sauce one was provided pretty quickly so no complaint there. Just felt some winning touches were missing. The room was clean but the decor and furniture lacked character and we seemed to be stuck away at the top of the house without period features etc. There may be nicer rooms with more recent refurbs but we couldn't tell. The breakfast was very good and the owner was very helpful in terms of advice on good local walks. I really hope they manage to resolve some of these issues as you can just tell it would be a great little place to stay.

Room Tip: Our room was at the back up a flight of stairs so not good if you have mobility issues.
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank SMac324
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diabolo666, Owner at Muckrach Country House Hotel, responded to this review, 12 September 2012
We could all do with some investment. Two rooms are awaiting refurbishment, and will be brought up to scratch as soon as funds allow. We're always happy to provide off menu items where possible, but tend not to reduce soup, for then it is no longer soup, but sauce. Our meat is the finest available in the area, and since the area supplies the best butchers in the UK it is pretty fine indeed. Our ribeye is at least 28 days hung. It can be served from blue to well done. We recommend medium rare but if a guest wants it incinerated to a crisp we will oblige, ignoring the then inevitable complaints of toughness that often ensue. We are proud of our food offering: It's simple, beautifully cooked with care and attention to detail. Unlike many other places in the area we make everything from scratch - bread, stock, sauces, cakes, puddings, ice cream and soup!
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London, United Kingdom
1 review
5 of 5 bubbles Reviewed 10 September 2012

First time in Scotland and really glad to find Muckrach Lodge. Beutifull grounds, big comfy room and the food!! The owners cook and they really care - best steak I have ever eaten and the Good Lady had deer for the first time - it was wow! It's a friendly place and the staff are smiling all the time!! Loved it and will tell my friends.

Room Tip: Room 7 was great with amazing views
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  • Stayed August 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Mark A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Berwick, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 28 August 2012

My wife and I intended to spend 3 nights in this hotel but were determined to leave after the first night.On arrival we noticed it was all second rate and our bedroom (the best in the hotel we were informed) was murky,curtains off the rails,old furniture, iron burn marks on the carpet,duvet not fitting the bed,dusty and the en suite was unclean with blackened sealant.It was clear that the room had not been cleaned for our arrival as we found clothes in the wardrobel left by a previous guest who left in a hurry no doubt.At breakfast the table no longer had any polish and the gardens very unkempt.
Purports to be 4 star which is a joke.It is overpriced and clearly as the owners are trying to sell they appear to no longer have any interest.

Room Tip: Find another hotel
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  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Ian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diabolo666, Owner at Muckrach Country House Hotel, responded to this review, 12 September 2012
These people were fined for smoking in the rooms. They made our staff cry with racist comments. We asked them to leave.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 August 2012

Really friendly staff and amazing food. We loved our two days at Muckrach and we'll be back when next in the area. Thanks to all the staff thar really looked after us. Oh and will post our pictures of the highland cows.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Boo1007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed 30 July 2012 via mobile

First time we have eaten at muckrach lodge. Lovely warm welcome and fast, friendly service. Unfortunately that's where the positive experience, for me, ended.
I ordered local mushrooms for starters, which was nice enough, but no where near value for money at £16 (based on 2 courses for £36). My main course was pork fillet with figs and a 'rich jus' ...unfortunately it was an ok cooked pork fillet, dry lumpy mash, a fig cut in 1/2 and broccoli, hugely disappointing and again terrible value for money. We didnt bother with pudding. The wine was lovey, but overpriced.
We holiday in Grantown every year, and this will the only time we visit muckrach for a meal.

Stayed July 2012, travelled as a couple
Helpful?
5 Thank Lucy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diabolo666, Owner at Muckrach Country House Hotel, responded to this review, 1 August 2012
We are terribly disappointed to read this review, as we pride ourselves on the quality of our food offerings and believe them to be the best in the area by far. Unfortunately it appears that on this occasion and for these diners we fell far short of our ideals. Unlike other critical reviews I see this one as honest and truthful. We will be contacting these guests and inviting them back to eat on a day when the relief chef is not working, as was the case with their meal on the 30th July. It is unfortunate they chose not to raise their concerns at the time with the restaurant supervisor.
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Additional Information about Muckrach Country House Hotel

Property: Muckrach Country House Hotel
Address: Dulnain Bridge | Nr Aviemore, Grantown-on-Spey PH26 3LY, Scotland (Formerly Muckrach Lodge Hotel & Restaurant)
Phone Number:
Region: United Kingdom > Scotland > Scottish Highlands > Badenoch and Strathspey > Grantown-on-Spey
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 9 Hotels in Grantown-on-Spey
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Muckrach Country House Hotel 4*
Number of rooms: 13
Official Description (provided by the hotel):
Muckrach Country House Hotel is under new management & re-opened in May 2015, as a 4 star 11 bedroom Victorian Shooting Lodge. Muckrach Country House Hotel was bought in January 2014 and has been fully renovated over a 15 month period. Muckrach Country House Hotel sits in the heart of the Spey Valley, set in 10 acres surrounded by pastureland and mountains. No activity is far away; whether it be winter sports, field sports, fishing, walking, golf, mountain biking or adrenalin-led fun, they are all accessible within half an hour or less. All bedrooms have a contemporary porcelain-tiled ensuite. 1 Bedroom has an inter-connecting family room option, although z beds are available to add to most rooms. All bedrooms have underfloor heating, free WIFI, entertainment system, tea/coffee making facilities and Hypnos beds. The Coffee Shop / Restaurant and Bar are open to non-residents from breakfast through to supper. Our chefs bring the best of Scottish produce together in their menus. Choose to take Afternoon Tea in the Drawing Room, a wee dram in the Bar or organise a private dining party for up to 16 in The Grant Room. A Highland welcome awaits you. ... more   less 
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Also Known As:
Muckrach Hotel Grantown On Spey
Muckrach Country House Hotel Grantown-On-Spey, Scotland

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