I booked afternoon tea at the hotel as a pre-birthday celebration. I had booked it via Grouon for myself and my husband. We paid £12.00 for high tea. Four family members came too and paid the hotel price which was £10 per head. We were greeted by several members of staff and they were very accommodating at putting tables together so we could sit together. We waited quite a while at the bar to order some drinks.
We ordered tea and coffee which were served in old metal tea-pots which had seen better days. A couple of our teacups were chipped and had to be replaced. When the food arrived, we were disappointed at the amount supposed to be for 6 people. The bread seemed basic and only enough for 3 triangles each, so not even a full sandwich. We were short on cakes too and when we asked for more, we were told that they had run out. We also asked for more sandwiches which we were charged £5 for.
I have done quite a few afternoon teas and I am afraid this is probably the worst. I have never been charged extra for more sandwiches and surely if you run out of one cake, you would replace it with something else!!
A bit more work needed here.
- Official Description (provided by the hotel):
- Located in the heart of England, the Urban Hotel Grantham 4 Star Hotel offers a great location whether visiting for business or pleasure. Friendly staff and an open lobby adjacent to a terraced courtyard and lounge area welcome you into this lovely hotel, now offering free WiFi! Indulge yourself with delicious food and fine wines in the hotel's restaurant. Our leisure Club comes complete with an indoor pool, sauna, steam room and fitness centre. So why not visit the Urban Hotel Grantham 4 Star Hotel and leave the rest to us. ... more less
- Reservation Options:
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- Also Known As:
- Ramada Grantham Hotel Grantham
- Grantham Ramada
- Urban Hotel Grantham Lincolnshire