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“Fantastic service & hotel. Loved it :-)” 5 of 5 bubbles
Review of Urban Hotel Grantham

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Urban Hotel Grantham
Ranked #3 of 9 Hotels in Grantham
1 review
“Fantastic service & hotel. Loved it :-)”
5 of 5 bubbles Reviewed 11 June 2014

I took my Mum here for a nice spa break for her birthday ,we bought a groupon voucher for a 2 night stay. We was greeted by very friendly reception - great warm welcome :) Our room was big and the bed was VERY comfy. We spent lots of time in the jacuzzi , steam/sauna room & pool and loved it , it was very relaxing. We had a meal each night and the food was amazing , really top quality! We also had afternoon tea one day which was very nice. Overall a very relaxing and lovely stay. Would 100% come back :D Thanks :)

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jamie p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas B, General Manager at Urban Hotel Grantham, responded to this review, 12 June 2014
Jamie

what a fantastic review. My team have been working so hard and they all are very passionate about what they do, and its so nice to see there hard work makes a difference.

I look forward to personally welcoming you back to the Urban Hotel very soon.

Thomas Brierley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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828 reviews from our community

Traveller rating
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    118
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    38
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (158)
Date | Rating
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  • English first
  • French first
  • Italian first
  • Polish first
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English first
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 10 June 2014

We stayed one night at this hotel when visiting a local garden. It was booked through a voucher scheme and was very good value but was so comfortable and handy for visiting many locations, we will probably stay again without the voucher.
Just off the A1, once inside the traffic noise was gone. We found the staff friendly and helpful and our room was clean and had everything we needed. (The bathroom was a little 'tired' and needed a regrout, but was spotless.)
We had already eaten but the food in the bar and restaurant looked and smelled appetising and was at the prices you would expect for a hotel. The beer was also reasonably priced - not inflated as it is in some places.
There are many places to visit in the local area and it would be a good base for a tour.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Anne-Marie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sales M, General Manager at Urban Hotel Grantham, responded to this review, 11 June 2014
Anne Maire

Thank you for taking the time to review our hotel, I was pleased to see that you had a lovely stay with us and we do have a friendly team here at the hotel.

I look forward to welcoming you back very soon, and if you contact me on gm@@urbanhotelgrantham.co.uk I will get you on our mailing list.

Thomas Brierley
General Manager
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Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 10 June 2014

One night stay on the Sunday night £25 deal. Good food, nice room and great breakfast. Most comfortable bed ever! Well worth it for a night away. Bedroom funiture a little dated like the bathroom shower but otherwise would highly recommend.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sales M, General Manager at Urban Hotel Grantham, responded to this review, 10 June 2014
Karen

Thank you for your comments regarding your stay with us on Sunday night.
I am pleased that our team looked after you so well, and that you enjoyed yourself. I have taken on board your comments regarding your feedback on the bedrooms for our rebranding process.

I look forward to welcoming you back very soon to the Urban Hotel.

Thomas Brierley
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 9 June 2014 via mobile

Got a good deal for 1 night including breakfast and wasn't expecting much. What a surprise! Lovely hotel and staff. Good breakfast. Only a few quid for a cab into town. Leisure facilities were excellent. Wish we'd booked 2 nights. Would highly recommend

Stayed June 2014, travelled as a couple
Helpful?
Thank michaelajh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sales M, General Manager at Urban Hotel Grantham, responded to this review, 10 June 2014
Thank you for leaving your feedback on your recent stay, I am pleased that you had a lovely stay and that our staff looked after all your needs.

I look forward to welcoming you back to the hotel very soon.

Thomas Brierley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 9 June 2014

This hotel is an excellent place to stay. We have stayed a couple of times before and have actually planned to have our wedding there in December. All the staff are very polite, well mannered, very smart in appearance and helpful. There are excellent facilities at the hotel including, a suana, steam room, swimming pool, jacuzzi, and a gym. the rooms exceptionally clean and comfortable. 100% over and over again.

Room Tip: choose an Elite room. loads of space.
See more room tips
  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gill M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sales M, General Manager at Urban Hotel Grantham, responded to this review, 10 June 2014
Gill

I am delighted you had the full Urban experience, Our team here at the Urban Hotel love to go the extra mile and its really rewarding for them to read your lovely feedback on their recent stay.

I was delighted to see your wanting to get married here with us, Leanne is our excellent wedding co-ordinator and if you contact her on events@urbanhotelgrantham.co.uk, we have some excellent packages available at the moment and she will tailor the quote to your needs.

We look forward to welcoming you back very soon hopefully for the wedding.

Thomas Brierley
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Romford
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 June 2014 via mobile

We stayed at the hotel on a weekend package which included dinner on the Friday and 2 nights bed and breakfast. We've done this before with different hotels but this was by far the best for value and levels of service.
The staff in the bar and restaurant really went the extra mile and made our stay a real pleasure. The standard of food was high and the friendliness and helpfulness of all staff was noticeable. The young lady in charge of the restaurant deserved special praise for her attentiveness. We would definitely go back again!!

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rayc37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sales M, General Manager at Urban Hotel Grantham, responded to this review, 10 June 2014
Ray

Thank you for taking the time in leaving your feedback for your recent stay.

I delighted that Crystal our restaurant manageress looked after you so well, they are working tirelessly to ensure that all their guests enjoy their dining experience and like yourself, walk away and enjoy it.

My team and I look forward to welcoming you back to the hotel very soon.

Thomas Brierley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grantham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 8 June 2014

I visited this hotel for Afternoon Tea on the 6th June 2014 as part of my 80th birthday present. The staff were very helpful and greeted my wife and myself on arrival. The afternoon tea was excellent and we were treated to a complimentary glass of Prosecco. Thank you to all staff concerned for a very enjoyable visit. I will recommend to my friends!

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank Krystyna F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sales M, General Manager at Urban Hotel Grantham, responded to this review, 9 June 2014
Firstly I would like to start by wishing you a Belated Happy Birthday.

I am delighted that you had a great afternoon tea with us and I look forward to welcoming you back soon to the Urban Hotel.

Thomas Brierley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Urban Hotel Grantham

Property: Urban Hotel Grantham
Address: Swingbridge Road, Grantham NG31 7XT, England (Formerly Ramada Grantham)
Region: United Kingdom > England > Lincolnshire > Grantham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Grantham
Price Range (Based on Average Rates): £
Hotel Class:4 star — Urban Hotel Grantham 4*
Number of rooms: 89
Official Description (provided by the hotel):
Located in the heart of England, the Urban Hotel Grantham 4 Star Hotel offers a great location whether visiting for business or pleasure. Friendly staff and an open lobby adjacent to a terraced courtyard and lounge area welcome you into this lovely hotel, now offering free WiFi! Indulge yourself with delicious food and fine wines in the hotel's restaurant. Our leisure Club comes complete with an indoor pool, sauna, steam room and fitness centre. So why not visit the Urban Hotel Grantham 4 Star Hotel and leave the rest to us. ... more   less 
Reservation Options:
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Also Known As:
Ramada Grantham Hotel Grantham
Grantham Ramada
Urban Hotel Grantham Lincolnshire

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