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“Quaint hotel” 5 of 5 bubbles
Review of BEST WESTERN Angel & Royal Hotel

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BEST WESTERN Angel & Royal Hotel
Ranked #4 of 9 Hotels in Grantham
Certificate of Excellence
Manchester, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Quaint hotel”
5 of 5 bubbles Reviewed 12 May 2014

My husband and I loved this hotel and intend to return for a weekend as soon as possible. We had a room with a 4 poster be; the layout of the hotel was fantastic with a street running underneath the middle of it having beautiful period street lamps on it. There were historic 'stocks' which we photographed alongside the bed and the street. The staff were lovely and the restaurant was a gorgeous period room. I was fascinated to read the history of the hotel in the brochure. We can't wait to go back. Don't be fooled by the "High Street" location; we were nestled in the heart of the hotel & absolutely undisturbed by traffic or noise.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western GB

Helpful?
2 Thank Kathryn I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane G, General Manager at BEST WESTERN Angel & Royal Hotel, responded to this review, 16 May 2014
Dear Kathryn I .We are delighted you enjoyed your stay wiyh us & we look forward to you returning soon
Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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547 reviews from our community

Traveller rating
    253
    173
    76
    27
    18
See reviews for
79
233
34
100
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (108)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Portuguese first
  • Any
English first
Leeds
Level Contributor
58 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 23 April 2014

Old fashioned hotel full of character right in the centre of the city and near restaurants shops and sights. Comfortable rooms and free parking. Pleasant and friendly staff. That is my review and if it is under 200 characters I am sorry.

  • Stayed April 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western GB

Helpful?
1 Thank snorkellerLeeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane G, General Manager at BEST WESTERN Angel & Royal Hotel, responded to this review, 5 May 2014
Dear SnorkellerLeeds.
Thank you very much for you lovely comments & we are really pleased you enjoyed your stay with us.Hope you will come back & stay with us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ashford, United Kingdom
Level Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 23 April 2014

This is a very nice old town hotel the car park is secure and maybe for the first time hard to find thought the receptionist was very helpful.
Room was spacious and well equipped restaurant was small though comfortable and the food was good overall a good night stop.

Room Tip: If you are a light sleeper like a lay in don't have room 201 as everyone bangs the door and the...
See more room tips
  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank bikersRUs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane G, General Manager at BEST WESTERN Angel & Royal Hotel, responded to this review, 5 May 2014
Dear bikerRUS thank you very much for your lovely feedback & hope you will come & visit us again very soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed 19 April 2014 via mobile

Nice hotel with a lot of character. We stopped off here for one night on our way back from a trip north. Very pleasant and clean. Our room was lovely. The staff were helpful. Food in the evening was good although service was a little slow as there was only one waiting staff and he was run off his feet. Breakfast was also nice but the choices were very limited. But overall a pleasant visit.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank Patricia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane G, General Manager at BEST WESTERN Angel & Royal Hotel, responded to this review, 20 April 2014
Dear Guest Thank you for your valued feedback & we are really pleased you had a pleasant stay with us & hope you will come back & see us again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Essex
Level Contributor
75 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 bubbles Reviewed 17 April 2014

Our second visit to the Angel & Royal and the same experience. Genuine hospitality extended by all staff from beginning to end. Our room this time was even better (214, staying on April 11th & 12th), with an unusual split level design - 5 steps leading from a living area to the bedroom and 1 step up to the bathroom area. Very spacious bathroom and spotlessly clean throughout, as was the entire hotel. Breakfast is cooked to order and extremely good quality. Again, the level of service is first class, with old-fashioned values the order of the day. So this review is in total contrast to the recent one by a ‘1st time reviewer’ on TripAdvisor, who has not really explained anything, although how good to see that the management have followed up his concerns. Giving a 1 star without providing any evidence is poor reporting and let’s hope the return visit will see an enhanced review.

Grantham is a nice enough place and the local pubs were very cheap (amazingly cheap in comparison to London prices). Additionally, there are excellent rail links to Nottingham, Doncaster & Leeds if you want to break up the weekend. If you do stay in Grantham, in my mind there is only one option – enjoy the history and hospitality of the Angel & Royal.

Room Tip: Contact the hotel to discuss the rooms - they are very helpful
See more room tips
  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Clifftours_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane G, General Manager at BEST WESTERN Angel & Royal Hotel, responded to this review, 18 April 2014
Dear Clifftours_7 Thank you very much for you wonderful comments & we look forward to welcome you both back on your 3rd stay & hopefully many more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 11 April 2014

Everyone makes a mistake or two but not learning from it is not acceptable in business especially when your customers are affected, so with too much more let me just say that breakfast time and the Angel and Royal is not a good experience at all and make sure you ask for everything more than once they might get it!!

  • Stayed April 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Best Western GB

Helpful?
Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane G, General Manager at BEST WESTERN Angel & Royal Hotel, responded to this review, 15 April 2014
Dear Guest we are extremely disappointed that you didn't enjoy your stay with us. We have as a team discussed your points & after personally being in contact,we are delighted that you are returning to stay with us next week,to give us the opportunity to demonstrate our true capabilities.
Regards
Jane
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grantham, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 8 April 2014

As a member of the local Round Table, we always have our meals at the Angel for the last 10 years. It never disappoints.

Great place for food, so much atmosphere and the food is top notch. I also have many clients who stop at the hotel overnight, and none have ever complained.

Therefore, when I wanted a meeting room, i thought i would try the Angel. Not disspointed. Hot coffee, Great food, nice room. Decent and fair prices. Nice people who care. Air Con if required.

You cant go wrong with the Angel and Royal

  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ChrisseyBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane G, General Manager at BEST WESTERN Angel & Royal Hotel, responded to this review, 15 April 2014
Dear Guest Thank you so much for your lovely comments & we look forward to your continued business in the future
Regards
Jane
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Angel & Royal Hotel

Property: BEST WESTERN Angel & Royal Hotel
Address: 4-5 High Street, Grantham NG31 6PN, England
Region: United Kingdom > England > Lincolnshire > Grantham
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Grantham
Price Range (Based on Average Rates): £
Hotel Class:3 star — BEST WESTERN Angel & Royal Hotel 3*
Number of rooms: 31
Official Description (provided by the hotel):
Idyllically situated in the ancient market town of Grantham in the south-west corner of Lincolnshire - The Angel and Royal Hotel is an historic hotel - in fact the oldest inn in Britain - and has hosted seven Kings over 800 years - Today the Angel and Royal features an award winning restaurant - cosy fire-lit nooks and bars and modern conference facilities - The individually designed rooms feature modern interiors and colours which complement the magnificent original features of the building - They all offer the facilities required for a comfortable stay including en-suite bathrooms - Freeview TV - phone - internet access - All rooms are no smoking ... more   less 
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Also Known As:
Best Western Angel And Royal Hotel
Angel Royal Hotel
Angel Royal Grantham
BEST WESTERN Angel & Royal Hotel Grantham, Lincolnshire

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