Me and my girlfriend recently stayed here for a getaway break really looking forward to it as the grounds and scenery looked lovely and it was lovely the best part ;)
We entered out room wow stains all over the carpet the paint on the radiator all peeled off looked awful black stains all above the radiator under the window. Stains and marks all over the walls. We had requested a bath but got a shower :/. The bed was defiantly not a double Evan my girlfriend who is only small legs were hanging of the bed. The bed was hard and very very uncomfortable both did not sleep well at all and had very sore backs the next day. There was loud noises below us way past 12 o clock that loud you could here the actual conversations there was constant bangs and door slamming through the night (possibly other guests).
The tv signal was bad so we gave up on that. There is not much nearby so you have no choice but to pay there extortionate prices. It was very boring unpleasant and not homely at all not sure if it was because we were a young couple but Evan so.
The key system was silly every time u left the premises you had to hand the key in not dealt with this system before didn't help you had to wait ages to hand it in and ages to get back not many staff at all.
Check out was charged an extra £20 for drinks from the bar when we clearly didn't purchase them an when I stated this I was replied with 'oh I thought so I thought I'd check' smiling .... Used the spa well the small pool, hot tub and steam room the changing rooms were unclean and disappointed no treatments were available as there was no one to do them don't advertise this on your website then. Complete let down. Awful couldn't wait to leave!!!!!
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- Also Known As:
- Netherwood Grange-Over-Sands, Cumbria
- Netherwood Hotel Grange Over Sands