Visited for lunch recently, withmy father, who is wheelchair bound. Another member of our party had called ahead to check for accessibility and was told it was all fine. When we arrived, we had to ask three different mebers of staff to find out where the disabled loos were - nobody seemed to know the answer and we were actually told two different things, which meant going up and down to one of the building and back. My dad eventually had to use a horribly cramp and very wheelchair Unfriendly cubicle in the ladies toilets. I understand that older buildings cant always have great facilities for the disabled, but the staff made us feel like a nusiance for asking, and my poor dad was hugely embarassed by the whole situation. Terribly handled by all three members of staff that we spoke too.
Lunch afterwards was nice, and the grounds were very pretty - but wouldnt rush back because of the people working there!
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- Also Known As:
- Netherwood Grange-Over-Sands, Cumbria
- Netherwood Hotel Grange Over Sands