After a fairly traumatic journey to Newcastle and the hotel we booked being completely awful we arrived at the marriott with two very tired children at 10.30 pm. The staff were very welcoming especially Mohammad, who was brilliant with my eldest son who has sensory processing disorder and can become very overwhelmed in new situations. He really put him at ease and made us feel calmer instantly.
Our room was lovely warm spacious and very comfy. The food we had for both breakfast and room service was delicious. The breakfast staff were great and once again I must congratulate them on their interaction with my son.
Thank you for a great stay we will stay there again.
- Official Description (provided by the hotel):
- Set by the A1M next to the MetroCentre, Europe's largest leisure and retail complex, the Newcastle Marriott Hotel MetroCentre offers the location, exceptional service and amenities you'd expect from a 4-star hotel in Newcastle. If you're planning a business or social event, you'll find a 524-square-metre, technologically enhanced conference and meeting facility, backed by a professional staff who will anticipate your needs and quickly respond to your requests. ... more less
- Reservation Options:
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- Also Known As:
- Newcastle Marriott Metrocentre
- Marriott Newcastle Upon Tyne
- Marriott Gateshead