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“Great position, but standard fare.”

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Jurys Inn Newcastle Gateshead Quays
Ranked #6 of 20 Hotels in Gateshead
Certificate of Excellence
GreenLeadersSilver level
Reviewed 28 April 2014

The position of this hotel is excellent: close to the millinium Bridge..big tick.. In addition, the hotel is clean and modern with professional staff and good amenities..another tick.
So why don't I give it a better rating? Well, Jurys has targeted the middle market and does not pretend to be anything else. What they do, they do very well, but on the scale of things the hotel chains offers comfortable rooms, average food and nice facilities. In fact, this was a difficult rating to give...in honesty, the hotel was good, but the next step up in the ratings goes from Average to Very Good...sorry, it was better than average, but I've certainly stayed in better and much better hotels...the gap was too big for the higher rating.

  • Stayed: March 2014, travelled as a couple
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Thank Stayzon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,805 - 1,811 of 2,239 reviews

Reviewed 21 April 2014

Enjoyed the stay (one night). Nice located along river Tyne.
Within short walking distance from Millenium bridge.
Spacy rooms. Breakfast was OK. Also enjoyed drinks in the bar after returning from city center !
If you come by car, there is a large parkingplace next to the hotel.

  • Stayed: April 2014, travelled with friends
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Thank Japio1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann_Bright, Operations Manager at Jurys Inn Newcastle Gateshead Quays, responded to this reviewResponded 24 May 2014

Dear Guest,

Thank you for taking the time to post such a positive review following your recent stay with us at Jurys Inn NewcastleGateshead Quays. I am delighted to hear that you enjoyed your time with us and look forward to welcoming you back to the hotel in the not too distant future.

The next time you are visiting NewcastleGateshead Quays please feel free to contact me directly - ann_bright@jurysinns.com and I will ensure you are looked after during your visit.

Kind Regards
Ann Bright
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2014 via mobile

Just back from 3 night stay and loved the location just a couple of minutes walk to millennium bridge. Friendly and efficient staff and a lovely buffet breakfast. Room was cleaned daily. Lovely atmosphere in the bar.We have stayed in a few Jury's Inns and always enjoy our stay. We will definitely be back to this one. Perfect location.

Stayed: April 2014, travelled with family
Thank Debs38lockerbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann_Bright, Operations Manager at Jurys Inn Newcastle Gateshead Quays, responded to this reviewResponded 19 April 2014

Dear Guest,

Thank you for taking the time to post such a positive review following your recent stay with us at Jurys Inn NewcastleGateshead Quays. I am delighted to hear that you enjoyed your time with us and found both the staff and our buffet breakfast to both be positive aspects of your stay. I look forward to welcoming you back to the hotel in the not too distant future.

The next time you are visiting NewcastleGateshead Quays please feel free to contact me directly - ann_bright@jurysinns.com and I will ensure you are looked after during your visit.

Kind Regards
Ann Bright
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2014

Location is fantastic on banks of Tyne just 5 minute walk from Newcastle.

Car park on site is £6.50 for 24 hours. Quite small so perhaps you need to get in early as saw some people getting stressed at not being able to find a space

Reception was very quick to check in by polite staff.

Room was very clean, quiet and well laid out.

Will definitely use again when in the area.

  • Stayed: April 2014, travelled on business
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Thank liamshelley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann_Bright, Operations Manage at Jurys Inn Newcastle Gateshead Quays, responded to this reviewResponded 19 April 2014

Dear Guest,

Thank you for taking the time to post such a positive review following your recent stay with us at Jurys Inn NewcastleGateshead Quays. I am delighted to hear that you enjoyed your time with us and look forward to welcoming you back to the hotel in the not too distant future.

The next time you are visiting NewcastleGateshead Quays please feel free to contact me directly - ann_bright@jurysinns.com and I will ensure you are looked after during your visit.

Kind Regards
Ann Bright
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2014

We stayed 3 nights here and enjoyed it. The location is great, right on the river with good access to the Millennium Bridge and Baltic Centre. Everywhere is walkable as well which was a major plus for us.
Check-in was efficient and friendly, our room was on the first floor and we opted for a river view. The view was fine but the window is small and high up, so I wouldn't pay extra for that again. The room was fine, not the biggest hotel room ever but well equipped, clean and comfortable. In fact the bed was super comfortable and I had a great nights sleep. Bathroom was very tiny as well, but it did have a bath and overbath shower and was fine.
The free WiFi is extremely slow and frustrating.
We opted not to have breakfast, we are not big breakfast eaters and at £8.50 each per morning (including for our child) felt it was too expensive. We found a Sainsburys a short walk away and bought croissants and fruit here instead.
The bar area is very nice, we had drinks here one evening and there are plenty of restaurants within walking distance.
The rooms don't seem particularly well insulated for noise, I thought it was going to be a problem on the first evening when we could hear people very clearly as they walked down the corridor after we had gone to bed. However it was no issue whatsoever and we all slept well without disturbance.
We enjoyed our stay in this hotel, would recommend and would definitely use it again if we are ever back in this area.

  • Stayed: April 2014, travelled with family
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Thank Joy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2014

This was our 3rd visit to jury's is was excellent yet again from check in to check out the staff were very friendly and helpful rooms just fab clean and spacious
Would highly recommend to anyone wanting a central location also the breakfast are worth getting up for!

  • Stayed: March 2014, travelled as a couple
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Thank kath f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2014

Stayed on Buisiness.

Great location over looking the tyne.

Nice food and friendly service.
Would highly recommend to anyone looking to travel to the area for business purposes.

Fantastic food which is great value for money.

  • Stayed: January 2014, travelled on business
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Thank Saragreen92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Jurys Inn Newcastle Gateshead Quays

Address: Sterling House South Shore Road | Gateshead Quays, Gateshead NE8 3AE, England
Region: United Kingdom > England > Tyne and Wear > Gateshead
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#1 Green Hotel in Gateshead
#6 Business Hotel in Gateshead
#8 Family Hotel in Gateshead
Price Range: £52 - £125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Jurys Inn Newcastle Gateshead Quays 3*
Number of rooms: 203
Official Description (provided by the hotel):
Jurys Inn Newcastle Gateshead Quays offers an excellent city centre location just south of the River Tyne, featuring beautiful views overlooking the waterside. The hotel is within a walking distance via the beautiful Millennium Bridge from the plethora of restaurants and bars that form Newcastle's vibrant nightlife. Newcastle Central Station is under a mile away and the popular Sage Gateshead venue is only a pleasant 10 minute walk away, making the hotel the ideal base to explore all that the city has to offer. The hotel features an all day Costa Coffee bar and a stylish onsite bar to relax in after an eventful day in the city. You can enjoy a great selection of seasonal food and drink in our riverside restaurant with terrace which is open from 6:30am to 10:00am for breakfast and 6:00pm to 10:00pm for dinner. Laundry and dry cleaning service is available. If you are arriving by car limited car parking is available at the hotel on a first come first served basis with an overnight rate of £6.50. Alternatively you can avail of the Baltic car park adjacent to the hotel. Our 203 comfortable bedrooms can accommodate up to 3 adults or 2 adults and 2 children. All bedrooms are furnished with large soft beds, spacious bathrooms with complimentary toiletries, a hair dryer, a flat screen TV with Freeview, and Free WiFi. Guests who book direct with us enjoy Free Premium WiFi, best price guarantee, no booking fees and also earn points and get rewards with our loyalty programme, Jurys Rewards. Enjoy a warm welcome, comfortable bedrooms, seasonal menus and a memorable visit to Newcastle Gateshead with Jurys Inn. ... more   less 
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Also Known As:
Jurys Inn Newcastlegateshead Quays Hotel Gateshead

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