Recently visited this awful over rated hotel.. We arrived to be greated by a horrible man who was rude and obnoxious, told us if we didn't like the hotel to pack are bags and go else were.. The hotel was terrible, the shower didn't work our sink was full of water, the whole hotel was on a wonk! The lady who else worked there has no customer service & thought it was highly amusing to skit at us because we turned up in rollers.. What's the deal?! I lost my key fare enough it was my fault but knowing the key was in the hotel & will be found I had to pay 10 pound for it.. To then got told by the snotty lady to "go find it myself " bearing in mind I had a coach outside waiting to leave..oh and forgot to mention she went to hit me.. I'm 20 years of age and she's about 50! The hotel has dogs roaming around how it has not been closed down yet I do not know.. Little call to trade and standards I think!
If you want my advice DO NOT STAY in this hotel pay the extra 10 pound to stay in the swallow hotel down the road!
Wey aye pet!
- Also Known As:
- Bewick Hotel Gateshead