My idea of a traditional afternoon tea is china cups and saucers, cake stands, finger sandwiches (crusts off), bite sized scones, dainty cakes and pretty little dishes of butter curls, jam and cream. Not what you get at Newcastle Hilton which is mugs of tea/coffee, dry sandwiches (crusts on), huge scones, pre packed butter pats and a salad bowl size dish of jam to pass around the table and not a cake stand in sight!
For a hotel of this calibre I suppose at £9.95 it's cheap (£15.95 for the champagne tea) but afternoon tea is an indulgence and people pay for the experience as much as the food. This was an experience I would not choose to repeat. We were a large pre-booked party but the service was still poor when they should have been prepared for us. The tea and coffee arrived so early that it was cold before the food arrived. When the food came on numerous plates there was very little room on the table to accommodate it, so it was far from elegant. The champagne came late,some people had a strawberry in their glass but others didn't; attention to detail was sadly lacking. After the tea I went to the bar to buy a bottle of prosecco, it was handed to me unopened. At £33 a bottle I might have expected an ice bucket never mind the bottle to be opened for me, but that wasn't offered either.
We were there for a birthday celebration and still had a good time despite the poor show but will I go back? Not if I have anything to do with it.
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- Also Known As:
- Hilton Newcastle Gateshead Hotel Gateshead
- Hilton International Gateshead
- Hilton Gateshead
- Gateshead Hilton