I booked Hilton Gateshead for a suprise for our anniversary. At time of booking i requested a river view room due to it being a special occasion.Further to this when i received an email offering us an upgrade to a delux room with river view if i paid a supplement i ordered this.when we arrived we were told r room was 120 which did not have the view id twice requested,we had a view of a concrete roof at other side of hotel.although room was fine this was disappointing.staff at both restaurant and bar were fantasic,eager to please and although we found drinks very expensive were serverd with a smile. The views from the bar are excellent.We paid to eat dinner at the hotel too.This was lovely and well worth booking staff again were super although some items on the menu required you to pay a supplement. Rooms were basic but clean however sleep quality wasnt brilliant.pillows were extremly hard and uncomfortable we ended up trying to sleep without using a pillow.the room was also hot and air conditioning,which was fine through the day,was too noisy to leave on at night making room too hot to sleep properly.overall hotel was fine,rooms could be better for the amount charged, food and staff lovely but drinks and food if you dont order when you book are highly overpriced(£28 for cheapest bottle of wine -£4:80 for a pint. £12for an omelette)would stay here again if offered a package otherwise do think its expensive for what you get.
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- Also Known As:
- Hilton Newcastle Gateshead Hotel Gateshead
- Hilton International Gateshead
- Hilton Gateshead
- Gateshead Hilton