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“Poor service Poor Food”

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Ranked #172 of 264 Restaurants in Gateshead
Cuisines: Steakhouse
Restaurant details
Gateshead, United Kingdom
Level Contributor
135 reviews
86 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
“Poor service Poor Food”
2 of 5 bubbles Reviewed 22 September 2013

I took my two children here after being lured in by soft play area in window!

I was hurted to seat and giving menu no explanation of how it worked no sooner had i looked at it their was a waitress trying to get my order.I told her to come back in 5 mins 2 mins later somebody else was their.

the food was nothing special and for the price i was very disappointed the burger tasted like a freezer burger. The chips were old and frozen

in my view the concept was a good idea but the service and quality let it down

the 8 staff and 6 customers were a bit ott

I wont be back

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank thebabydragon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 reviews from our community

Visitor rating
    1
    1
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    2
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Morpeth, United Kingdom
Level Contributor
45 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“Worth a visit”
4 of 5 bubbles Reviewed 15 September 2013

Great for families, has a play area and 2 Xbox 360's. There is a free wi-fi.
The menu is impressive and plenty to choose from.
We had nachos to start and 2 pepper melt steaks which were cooked perfect. Best place in metro centre for a steak.

Visited September 2013
Helpful?
Thank markymarc35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
28 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“Poor food”
2 of 5 bubbles Reviewed 24 August 2013 via mobile

Ordered a steak, well done, came to the table rare. Cajun chicken. Only one breast on the plate the menu says 2. Had to wait 7 minutes for it to turn up. Children's burger was burnt.

Very average. Won't be coming back

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Alex T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
south shields
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Excellent”
5 of 5 bubbles Reviewed 16 August 2013

Me and my boyfriend decided to try Spurs grill bar after finding the menu to look interesting. We were seen to straight away and were well attended to throughout our meal. The food was served very quickly and was lovely. Would definitely recommend!

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Kathryn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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