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“Slipped a bit?”

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Premier Inn Newcastle - Team Valley
Ranked #5 of 20 Hotels in Gateshead
Certificate of Excellence
Middlesbrough, United Kingdom
Level Contributor
86 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Slipped a bit?”
Reviewed 20 May 2014

Stayed here again, went to see Dirty Dancing with my sister. There were a lot of hen/stag parties in which we thought didn't bode well. One group of men were wandering around reception and outside with cans of lager. Our twin room was good, what we have come to expect from this particular PI. However, on opening the shower door, we were met with a really awful smell of drains. The same happened with the sink. We didn't go to bed until 2am (we sat in the bar which closed at 1.30 am). Unfortunately I was woken by some girls shrieking for 'Megan'. We opted for breakfast which is usually lovely. Why, oh why, does e chef insist on griddling bacon??? It ends up tasting barbecued! Sausages weren't the usual quality either but otherwise still good. Staff good all round so I feel mean giving only 4 stars but I think standards are beginning to slip. Shame, I hope it doesn't get worse, we are booked to stay next February!!

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Biblet_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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759 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (97)
Date | Rating
  • English first
  • French first
  • Norwegian first
  • Any
English first
Accrington, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 May 2014

Friendly and helpful staff. Offered to organise a taxi to an event, which they did. Room was big. Shower was amazing, it was very powerful. Breakfast great value and amazing choice. Free parking, which is always a bonus.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suzanne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 May 2014

Stayed here for three nights, very convenient for A1 - a great base for sightseeing. Room was spacious, clean and comfortable and we had no problem with noise. The breakfasts were excellent - just what you'd expect from Premier Inn. All of the staff we came into contact with were keen to tell us how great the local area is and were great ambassadors for the North East, they we're pleasant, courteous and definitely customer focused. From Paul, the chef, and Terry in the restaurant to the girls on reception, the service was excellent. Michelle checked us in and was a font of information about everything, from directions to places of interest, pronunciation advice and sorting out my Wi-Fi, she even posted my postcards!
I would definitely recommend this hotel.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Agnes D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wigan, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 May 2014 via mobile

Another excellent hotel, Premier Inn, as always clean, efficient and we had a view of the Angel of the north. Lovely bedroom with all you need, warm comfortable. The hotel staff are very helpful and friendly. The hotel is located next to a gym with a Gregs just round the corner if you don't want to use the onsite restaurant. We took a taxi into the city £6.00 and had a lovely evening out, I can highly recommend Bonbar, a new swish cocktail bar that's classy but not expensive. The living museum Beamish is only a 20 min car drive away too. A great city break.

Stayed May 2014, travelled as a couple
Helpful?
Thank Anthony C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 6 May 2014

We booked two family rooms had to wait an hour for one of the rooms to be ready, even though we arrived after the check in time! Lack of staff at breakfast, plates not cleared away lady serving breakfast really didnt come across as though she wanted to be there!!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rhbay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dundee, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 May 2014

Stayed here for one night in family room, modern, clean, great shower. Bit of noise from other residents returning from nights out but didn't disturb us too much. Would return, excellent value and great breakfast

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alison M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dundee, United Kingdom
Level Contributor
61 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 3 May 2014

Have stayed in this great hotel before and decided to return as visiting family in this area. Was a good peaceful evening, but woken up but the loud hen party that arrived back on the forth floor after 1am. Took ages to quieten down. I was to mention in the morning when I was checking out had I been asked about the good night sleep, but the two female staff on front desk were just interested in the room number to check off the leaving list. It's unfortunate that this hotel has slipped up in its customers well being. I was in room 403 right opposite the lift where voice noises can be heard from guests waiting on lift. I'll never stay next to a lift area again.

Room Tip: Get a room well away from the lift area.
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  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Edward N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Newcastle - Team Valley

Property: Premier Inn Newcastle - Team Valley
Address: Maingate Kingsway North | Team Valley, Gateshead NE11 0BE, England
Region: United Kingdom > England > Tyne and Wear > Gateshead
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Wheelchair access
Hotel Style:
#1 Family Hotel in Gateshead
#2 Business Hotel in Gateshead
#8 Romantic Hotel in Gateshead
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Newcastle - Team Valley 3*
Number of rooms: 115
Official Description (provided by the hotel):
Located right beside the Team Valley Trading Estate and a short hop straight into the city centre ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Newcastle (Team Valley) Hotel Gateshead
Premier Inn Newcastle Upon Tyne
Tulip Newcastle Inn
Newcastle Team Valley Premier Inn

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