Arrived at hotel hotel, very nicely decorated, room comfortable. Had booked 2nights bed, breakfast and 1 dinner as a package. Dinner turned out to be a fiasco. The menu WE were allowed was table d'hote. Extremely limited not to mention that at least one item on each course had a supplement. Notably other guests around us had A La Carte menus which we were not offered nor were we offered the luxury of a "Pre-starter" other guests received.We felt we were being treated as 2nd class. Soup was tasteless, partners 2 ridiculous 50p portion sized chicken terrine slices were embarrassingly served on a large plate with a lonely piece of "grass". Chicken for mains was the smallest ever served up in any restaurant visited. Veg and potatoes arrived rock hard. Then for Dessert.. out loud and in front of other guests it was pointed out the "as we were on a package" we had limited menu choice and we could have had an upgraded menu at a charge, this was never pointed out to us..... Dessert turned out to be only 1 choice.. 4 tiny squares one of which was a thimble of ice-cream!! An upgrade for dessert was offered at £5.00. Totally disgusted at the way we were treated and the portions/quality of food served up.
Breakfast also disappointing - service poor with one waiter, tea arrived when cooked breakfast nearly finished, toast order wrong...what more can I say about this restaurant!!
Xmas present ruined!!
- Official Description (provided by the hotel):
- This modern, contemporary, boutique style hotel is ideally situated in the centre of Enniskillen in County Fermanagh. With 28 beautifully designed bedrooms, including 4 Executive Rooms and 2 Luxury Suites, all with en-suite facilities, providing a touch of extravagance for each guest. The Terrace Restaurant offers the best of modern, contemporary cuisine in chic surroundings and features an open plan kitchen, which complements the stylish ambiance. ... more less
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- Also Known As:
- Westville Hotel Enniskillen, County Fermanagh