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Killyhevlin Lakeside Hotel & Lodges
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Reviews (1,883)
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All reviewskove restaurantthe outdoor hot tubhealth clubsunday carveryhealth suiteleisure facilitiesfirst classthe grilllake viewcourse mealwedding receptionlough ernenight breaksteam roomspa arealovely hotelboth nights
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1,622 - 1,627 of 1,883 reviews
Reviewed 20 June 2011

just stayed one night for a wedding but it was long enough to see this is a beautiful hotel with first class service and staff.food was also first class.room was a family suite with extra large bathroom and we had a double and two single beds and two large plasma televisions, couldnt have been any better!.

Room Tip: ask for a suite overlooking the lough
  • Stayed: June 2011, travelled with family
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1  Thank Dianeportadown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager180, Manager at Killyhevlin Lakeside Hotel & Lodges, responded to this reviewResponded 10 August 2011

Dear Dianeportadown
Thank you very much for your kind comments about your stay with us while attending a wedding. I guess you got one of our suites when you describe having two large plasma screens - lucky you! Thanks again, regards, Leigh Watson, HR.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2011

My wife and I were celebrating our 45th wedding anniversary last week and booked in for a two night stay. We were checked in promptly and poliely and made our way to a fantastic room looking out onto the lake. A card was deliverd shortly after we arrived from the Management and Staff congratulating us on our anniversary. The rooms were immaculate, all of staff from room cleaners right up through dining room reception and management were excellent. The food was plentiful and delicious and the spa was fantastic.
The sad tale to this story is that after breakfast on the second day I had a relapse of an old complaint and felt that I would have to return home. We mentioned this to reception and were advised to pick up our bits and pieces from the room and return to check out. We were p;easantly surprised to find that we were only charged for the one night - a really generous gesture from the Hotel!
Gladly my health has improved and I will be planning to visit Killyhevlin again as soon as possible.
Thanks again Killyhevlin. I will be singing your praises to all and sundry

  • Stayed: June 2011, travelled as a couple
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2  Thank mauricerodgers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager180, Manager at Killyhevlin Lakeside Hotel & Lodges, responded to this reviewResponded 10 August 2011

Dear mauricerodgers
We are delighted to read you have returned to health. Thank you for taking the time to write your great review of your stay and how you enjoyed it. It was our pleasure to look after you and we were only too sorry you took ill and had to cut short your celebration. 45 years is quite a milestone. Perhaps when you feel up to it you will join us again at the hotel, kindest regards, Leigh Watson, HR.

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Reviewed 15 June 2011

My recent trip to Killyhevlin was with my boyfriend and was our First getaway together! And it was just prefect. We were made to feel very welcome right from our arrival to our departure. It was a welcome break for us both and prefect for us to let the trials and tribulations of daily life float away.

We were able to enjoy the spa at our leisure and we certainly made the most of it!! The serve received was always warm & friendly. The meal we had in the Silks restaurant was most Delicious and the same for the meal we had in the Boathouse Grill. With the fantastic views on offer in the boathouse grill adding to a very enjoyable evening.

I look forward to my return visit, hopefully very soon!

  • Stayed: June 2011, travelled as a couple
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1  Thank weegee26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager180, Owner at Killyhevlin Lakeside Hotel & Lodges, responded to this reviewResponded 10 August 2011

Dear weegee26
Thank you so much for your excellent review of your stay at our hotel. Its great you had the opportunity to relax and make full use of the facilities at your leisure. Our team will be delighted you appreciated the service and food. Hope you get the chance to get back soon, regards, Leigh Watson, HR.

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Reviewed 13 June 2011

I stayed at the hotel for 2 nights on business early in 2011. The hotel is pleasant and well-appointed, the rooms are good, the location on the lough is excellent and very picturesque. However the staff are so-so in their attitude, some good, some not so good, the restaurant serves very average (though not unpleasant or badly cooked) food which is pretty obviously pre-prepared, and the general feel of the hotel is of a standard Hilton-type venue, where with the location and the scenery it could be so much better.

So this is a recommendation in that there's nothing wrong with the hotel, but don't expect anything out of the ordinary.

  • Stayed: February 2011, travelled on business
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1  Thank Trebuchet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager180, Manager at Killyhevlin Lakeside Hotel & Lodges, responded to this reviewResponded 10 August 2011

Dear Trebuchet
Thank you for taking time to review our hotel. We appreciated the compliments and as we do strive to achieve excellence we will certainly take on board and investigate and address the other comments regarding quality of service and food. We take feedback seriously and do use it to improve existing standards. Regards, Leigh Watson, HR.

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Reviewed 11 June 2011

We had our wedding reception in the Killyhevlin on 4th Sept 2010 and I would like to let everyone know what an amazing day we had! From booking the venue right through to the day after the wedding, the staff were impeccable - well-mannered, professional, organised and everyone made what could have been a very stressful day into a fun, top-class experience. We were made to feel so special. Food was to die for and our guests still say what a good day it was. Thanks again! :-) Hayley & Jonathan Dunn

  • Stayed: September 2010, travelled with family
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Thank HayleyEm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager180, Manager at Killyhevlin Lakeside Hotel & Lodges, responded to this reviewResponded 10 August 2011

Dear HayleyEm
Thank you so much for the kind comments regarding how special our team made your special day. It was our pleasure. Surely you are due a return visit September 2011 to celebrate your first year. Kindest regards, Leigh Watson, HR.

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