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“The perfect place to relax” 5 of 5 bubbles
Review of Killyhevlin Lakeside Hotel & Lodges

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Killyhevlin Lakeside Hotel & Lodges
Ranked #4 of 7 Hotels in Enniskillen
Certificate of Excellence
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“The perfect place to relax”
5 of 5 bubbles Reviewed 22 August 2014

We stayed during the week on one of their special offers and loved it. we had dinner in the restaurant on the first night which was wonderful and the staff were so helpful. It was great to go in to the bar and enjoy the views over the lough as the piano was being played. The rooms are large and clean with all modern conveniences.

The breakfast was great with a large selection to choose from and staff remembered who we were on the second morning.

Stayed July 2014, travelled as a couple
Helpful?
Thank Lorrye22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager180, Manager at Killyhevlin Lakeside Hotel & Lodges, responded to this review, 25 August 2014
Dear "Lorrye22"
Thank you very much, your comments are greatly appreciated. Its great that you found our facilities met your expectations and you got a chance to enjoy our beautiful views while listening to the piano. We are proud of our staff and its our pleasure to look after you. We are delighted you enjoyed your midweek break and look forward to seeing you return for many more special breaks, kindest regards, Leigh Watson, HR Manager.
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1,582 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (441)
Date | Rating
  • Danish first
  • English first
  • French first
  • Any
English first
Coleraine, United Kingdom
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 20 August 2014

Staff very professional on arrival and appeared approachable if needed.
Room very clean and comfortable
We ate in the bar restaurant which was superb
My only criticism was that the staff were "run of their feet" but this did not impact on any service or their professionalism.
Will definitely be back at this hotel again.

Room Tip: We enjoyed our lake view room.
See more room tips
  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Linda Noreen C C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager180, Manager at Killyhevlin Lakeside Hotel & Lodges, responded to this review, 22 August 2014
Dear "Linda Noreen CC"
Thank you very much for this thoughtful review of your recent stay with us. It is our aim to offer excellence in service and facilities so it is great to read they are appreciated. Our food service team is great and rise to the challenges of food service during a busy session admirably. Our Grill Bar area is always particularly busy during the summer holidays especially at weekends and our team keep on going looking after everyone. Yours is a great compliment to them - that the professionalism they offer isn't suffering during busy peaks. Thank you once again and we look forward to your return, kindest regards, Leigh Watson, HR Manager.
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1 review
5 of 5 bubbles Reviewed 20 August 2014

Had a wonderful time at the Killyhevlin for a nice, long stay. The staff was very friendly and willing to go that extra mile for you. In particular, Darren was such a big help to making this stay one of the best I've ever had. He's so nice and always did what I asked without any hesitations. Darren's caring personality with plenty of jokes brought nothing but smiles and laughs to everyone's faces. A big thank you to the entire staff at the Killyhevlin especially Darren.

  • Stayed August 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Misserin95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager180, Manager at Killyhevlin Lakeside Hotel & Lodges, responded to this review, 22 August 2014
Dear "Misserin95"
Thank you very much for your kind review and compliments about Darren - he is quite the host and comedian obviously! We are delighted you found our staff so friendly and willing to help. We aim to offer excellence in service and its nice to see it is appreciated. Hopefully we will see you again soon, kindest regards, Leigh Watson, HR Manager.
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Brisbane, Queensland, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 August 2014

Dear Mandy, David and all the crew at The Killyhevlin,

Stephen and I just wanted to send our absolute thanks for an outstanding stay and day. There has not been another hotel that was met and exceeded our expectations. After the wedding we travelled around Ireland, and Stephen and I kept saying to each other ‘Would it be wrong to go back to the Killyhevlin and stay there again, surely not!?’. The staff are a delight to be around, and you can tell everyone works as a team. Big smiles and nothing was ever a bother. The food was outstanding and each guest has come away saying that was the best wedding food they have ever had – so a large hug to the hard working chefs and kitchen staff please.

David, Mandy and Greg, thank you for such personalised service – if you ever come to Brisbane, Australia please give me a call and we would love to return the favour! David in particular, your attention to detail on the day was outstanding and your calm attitude was exactly what I needed to stay relaxed. The little things were our favourites too – red carpet, champagne on arrival.

Stephen and I have already agreed to come visit and have extended stays each time we return home, so you will be seeing us again soon!

With many thanks, Kathleen Luck

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kathleen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager180, Manager at Killyhevlin Lakeside Hotel & Lodges, responded to this review, 22 August 2014
Dear "Kathleen L"
Thank you very much for such excellent feedback on your very recent wedding with us. We love the photos of your beautiful day, so thoughtful of you both to share them with us and you had such a lovely day weather wise as well. We aim to please and from your comments the team have surpassed all expectation - David will no doubt have had a few words of thanks for them himself. We would have been delighted if you had appeared back during your trip of Ireland - there will always be a welcome at the Killy. You could get a shock if this lot all land on your doorstep in Brisbane though! Many thanks again for your compliments and much happiness and congratulations as you continue in your married life, kindest regards, Leigh Watson, HR Manager.
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Springfield, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 August 2014

Thank you for helping our daughter back in the States provide her dad with a birthday cake for his 80th birthday. She was so pleased when you sent her a picture of the cake. It was delicious, and we had a chance to share it with others in the dining room.

We have enjoyed the Killyhevlin Hotel since 1996 and would highly recommend it to all of you traveling to The Emerald Isle!

Guy and Betty Irvin

  • Stayed August 2014, travelled with friends
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank GuyIrvin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager180, Manager at Killyhevlin Lakeside Hotel & Lodges, responded to this review, 22 August 2014
Dear "GuyIrvin"
Thank you very much for taking time to write such a fantastic thank you! This is very much appreciated. Isn't it great when a plan comes together! We were delighted to be able to help organise the surprise birthday cake for such a special occasion for such a lovely gentleman. Thank you for the recommendation and we "in the Emerald Isle" look forward to your next visit, kindest regards from all at the Killy, Leigh Watson, HR Manager.
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Northern Ireland
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 19 August 2014

Stayed recently for a wedding. The food and service at the wedding was excellent and the venue was great, but to pay over £150 for one night's accommodation with breakfast was too much with no concessions for wedding guests. Also, as a previous customer pointed out - check out, at 11am, is much earlier than any hotel I have stayed at and again, for those guests staying for weddings that may only finish at 1am, it all feels very rushed the next morning. Wedding venue excellent but if you are a wedding guest there are much cheaper options ( including a taxi) nearby

  • Stayed August 2014, travelled with friends
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank welltravelledpeeps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager180, Manager at Killyhevlin Lakeside Hotel & Lodges, responded to this review, 22 August 2014
Dear "welltravelled peeps"
Thank you very much for your kind compliments regarding your recent stay with us on the occasion of attending a wedding. We are delighted you found our location, the food and the service at the wedding to be excellent. Our check out time allows time for our housekeeping team to service the room to the standard you availed of in readiness for our next residents arriving. With only 70 rooms we are unable to extend our check out time greatly but we will take your comment on board. Regarding your rate: we do offer a concessionary rate for guests attending weddings at our premises and should you wish to discuss your rate further, please contact our General Manager (david@kilyhevlin.com) and quote your reservation/ booking number issued for the stay you refer to. We wish all of our guests to leave with happy memories of their visit to Killyhevlin and hope you will visit again, kindest regards, Leigh Watson, HR Manager.
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Belfast, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 16 August 2014

This is a lovely, lovely hotel set in the most stunning picturesque setting. Staff are so friendly. Rooms are very well maintained. Food beautiful and restaurant staff are so friendly and attentive to wee ones. Views are amazing. Request a lough view room - worth the extra money. Enninskillen has lots to offer, with some great local attractions. Great place for a get away and would be lovely for people visiting the country. Spa is very good too with good facilities. Haven't had a bad stay yet. Would recommend highly.

Room Tip: Personally we like the older part of the hotel, with lough views.
See more room tips
  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SadieMac79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager180, Manager at Killyhevlin Lakeside Hotel & Lodges, responded to this review, 25 August 2014
Dear "SadieMac79"
Thank you very much for your thoughtful review of your stay with us. We are delighted you had a great time and enjoyed the views and found our staff so helpful - they tend to be a pushover when it comes to children! We look forward to having you return for many more stay overs, thank you once again, kindest regards, Leigh Watson, HR Manager.
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Additional Information about Killyhevlin Lakeside Hotel & Lodges

Property: Killyhevlin Lakeside Hotel & Lodges
Address: 209 Dublin Road | Killyhevlin, Enniskillen BT74 6RW, Northern Ireland
Region: United Kingdom > Northern Ireland > County Fermanagh > Enniskillen
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Enniskillen
#4 Family Hotel in Enniskillen
#4 Luxury Hotel in Enniskillen
#5 Business Hotel in Enniskillen
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Killyhevlin Lakeside Hotel & Lodges 4*
Number of rooms: 71
Official Description (provided by the hotel):
Unique views and a contemporary modern style greet you at the award winning 4* Killyhevlin Lakeside Hotel and Lodges. Enjoy breath-taking views over scenic Lough Erne to Cuilcagh Mountain or avail of our newly equipped "Health Klub". Get pampered at our "Kalm Spa": specialists in Elemis luxurious Rituals and products then rest in our quiet relaxation suite sipping herbal teas and nibbling on fresh fruit. Wine and dine a la carte style in "Kove", afternoon tea in "Konservatory" or enjoy a choice from our Lakeside grill menu and sip this month's recommended "Kocktail" in Killyhevlin's Lakeside Lounge and bar. Surrounded by private grounds and landscaped gardens, the hotel is located only 1km from the historic town of Enniskillen in Co. Fermanagh, renown for its National Trust great houses and a 600 year old castle, now housing two museums. We are looking forward to welcoming you. ... more   less 
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Also Known As:
Killyhevlin Hotel Enniskillen
Hotel Killyhevlin
Killyhevlin Lakeside Hotel & Lodges Enniskillen, County Fermanagh

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