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“Lovely relaxing family hotel”

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Killyhevlin Lakeside Hotel & Lodges
Ranked #3 of 7 Hotels in Enniskillen
Certificate of Excellence
Belfast, United Kingdom
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Lovely relaxing family hotel”
Reviewed 27 August 2014

The views of Lough Erne from this hotel are spectacular and the service is second to none. Rooms are comfortable and the disabled bedrooms are excellently fitted out for those with mobility problems. Worth paying extra for a lough view room. Meals in both the bar and restaurant are excellent and the pool and spa area is a perfect spot to relax.

Room Tip: Ask for a lough view room
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  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank BevDaveW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager180, Manager at Killyhevlin Lakeside Hotel & Lodges, responded to this review, 28 August 2014
Dear "BevDaveW"
Thank you very much for your kind review of your stay with us. We are delighted you found our accommodation suited your needs excellently and made for a comfortable and relaxing stay. The lakeview is truly spectacular and all of our public areas have access to the views. Chef will appreciate your compliments regarding your meals. We look forward to welcoming you back for many more visits, kindest regards, Leigh Watson, HR Manager.
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1,605 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (445)
Date | Rating
  • Danish first
  • English first
  • French first
  • Any
English first
Dungannon, United Kingdom
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 24 August 2014

Was at a wedding reception yesterday at this hotel. The hotel is nice but a rip of when it comes to weddings. Bought a small bottle of coke and was charged £2.50 and alcohol prices were dearer I went round to their lounge bar just to see if the prices were the same and guess what!!! yip it was cheaper..I don't understand how hotels can get away with these prices. When it comes to a wedding they think they can charge whatever they like

Stayed August 2014, travelled with friends
Helpful?
2 Thank Pat01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager180, Manager at Killyhevlin Lakeside Hotel & Lodges, responded to this review, 28 August 2014
Dear “Pat01”
Thank you for voicing your concerns over our bar pricing policy. We are sorry to contradict, but the statement is not true: we do not operate a system of different prices between our public and function bars and a standard 200ml coke is priced at £2.15 throughout. Tills and price lists have been checked and verify this. Our wedding business is extremely important to us and we tender excellent value for money in terms of the quality of the service and products we offer to our valued clientele so we are justly concerned at your allegation. We welcome customer feedback but feel this point should have been raised directly with the duty management at the time of occurrence when the reasoning behind your statement could have been investigated immediately. Should you wish to discuss this matter or make further comment, our GM is interested in hearing from you and can be contacted on: david@killyhevlin.com at your convenience. Thank you, Leigh Watson, HR Manager.
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London, United Kingdom
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 24 August 2014

The Killy has been used for family functions for at least 30 years. It does not disappoint.

July 2014 was the first time I had actually stayed. The rooms were good - although no air con and were quite hot!

Pool area was very good.

Breakfast - simply excellent!

I was surprised at the cost of the rooms even with the discount for having a function there! A bit expensive bearing in mind it's not in London.

Room Tip: Get a room overlooking the lake - others in our party complained of road noise at the front
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  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank MrsBags
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager180, Manager at Killyhevlin Lakeside Hotel & Lodges, responded to this review, 25 August 2014
Dear "MrsBags"
Thank you very much for your review of your latest stay with us and we are delighted to read how your family has been frequenting the hotel for 30 years; you must have seen some changes. July was a great month for sunshine in Fermanagh and needless to say it brought those hot sleepless nights the weather forecasters warned us to expect. We have fans available for bedrooms and air conditioning throughout our public areas. Our accommodation is priced competitively with similar establishments in the locality and discounts are offered for those attending functions with in our premises, usually being agreed at the time of planning the event. Lakeview rooms are highly recommended while our back rooms are equally well appointed with sufficient glazing to prevent outside noise penetration but maybe as it was hot, those windows were opened! We look forward to having you, and your family return for many more family occasions and thank you for your custom and loyalty over the years, kindest regards, Leigh Watson, HR Manager.
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Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 August 2014

A view of the Lough Erne from your bedroom balcony is a must if you are staying at the Killyhevlin in the Lakeland County of Fermanagh. The bedroom was a lovely size and everything was clean and fresh. As an expat from Fermanagh I was so proud to show my best friend my home county. The breakfasts were wonderful and the bar food was superb. We also enjoyed an evening meal in the gracious restaurant, again with a beautiful view of the Lough. The staff were very friendly and helpful and nothing was too much trouble for them. Margaret, in particular, made us feel very much at home and is a very caring person. It was lovely to relax in the bar with the view of the lough and the sound of someone playing the piano each evening. The Hotel is located on the outskirts of Enniskillen and is situated perfectly between the upper and lower Lough Erne. It is wonderful that the Killyhevlin is seeking to maintain a classic and charming style which, I am delighted to say, still appeals to all age groups. My friend and I have already planned a return trip. Thank you to all the staff at the Killyhevlin and especially Margaret.

Room Tip: Ask for a room with a balcony with views over the Lough Erne.
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  • Stayed August 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Denise S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager180, Manager at Killyhevlin Lakeside Hotel & Lodges, responded to this review, 25 August 2014
Dear "Denise S"
Thank you very much for such a kind and considerate review of your recent stay with us to "show off" Fermanagh. We are thrilled to read how we helped you profile Fermanagh at its best to your friend. Margaret is a great ambassador for the hotel ensuring all our guests have their breakfast requirements met as well as helping them plan things to do for the rest of the day. Your compliments on your stay are greatly appreciated and we look forward to having you return for your next trip, kindest regards, Leigh Watson, HR Manager.
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Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 22 August 2014

We stayed during the week on one of their special offers and loved it. we had dinner in the restaurant on the first night which was wonderful and the staff were so helpful. It was great to go in to the bar and enjoy the views over the lough as the piano was being played. The rooms are large and clean with all modern conveniences.

The breakfast was great with a large selection to choose from and staff remembered who we were on the second morning.

Stayed July 2014, travelled as a couple
Helpful?
Thank Lorrye22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager180, Manager at Killyhevlin Lakeside Hotel & Lodges, responded to this review, 25 August 2014
Dear "Lorrye22"
Thank you very much, your comments are greatly appreciated. Its great that you found our facilities met your expectations and you got a chance to enjoy our beautiful views while listening to the piano. We are proud of our staff and its our pleasure to look after you. We are delighted you enjoyed your midweek break and look forward to seeing you return for many more special breaks, kindest regards, Leigh Watson, HR Manager.
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Coleraine, United Kingdom
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 August 2014

Staff very professional on arrival and appeared approachable if needed.
Room very clean and comfortable
We ate in the bar restaurant which was superb
My only criticism was that the staff were "run of their feet" but this did not impact on any service or their professionalism.
Will definitely be back at this hotel again.

Room Tip: We enjoyed our lake view room.
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  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
2 Thank Linda Noreen C C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager180, Manager at Killyhevlin Lakeside Hotel & Lodges, responded to this review, 22 August 2014
Dear "Linda Noreen CC"
Thank you very much for this thoughtful review of your recent stay with us. It is our aim to offer excellence in service and facilities so it is great to read they are appreciated. Our food service team is great and rise to the challenges of food service during a busy session admirably. Our Grill Bar area is always particularly busy during the summer holidays especially at weekends and our team keep on going looking after everyone. Yours is a great compliment to them - that the professionalism they offer isn't suffering during busy peaks. Thank you once again and we look forward to your return, kindest regards, Leigh Watson, HR Manager.
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1 review
Reviewed 20 August 2014

Had a wonderful time at the Killyhevlin for a nice, long stay. The staff was very friendly and willing to go that extra mile for you. In particular, Darren was such a big help to making this stay one of the best I've ever had. He's so nice and always did what I asked without any hesitations. Darren's caring personality with plenty of jokes brought nothing but smiles and laughs to everyone's faces. A big thank you to the entire staff at the Killyhevlin especially Darren.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Misserin95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager180, Manager at Killyhevlin Lakeside Hotel & Lodges, responded to this review, 22 August 2014
Dear "Misserin95"
Thank you very much for your kind review and compliments about Darren - he is quite the host and comedian obviously! We are delighted you found our staff so friendly and willing to help. We aim to offer excellence in service and its nice to see it is appreciated. Hopefully we will see you again soon, kindest regards, Leigh Watson, HR Manager.
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Additional Information about Killyhevlin Lakeside Hotel & Lodges

Property: Killyhevlin Lakeside Hotel & Lodges
Address: 209 Dublin Road | Killyhevlin, Enniskillen BT74 6RW, Northern Ireland
Region: United Kingdom > Northern Ireland > County Fermanagh > Enniskillen
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Enniskillen
#4 Romantic Hotel in Enniskillen
#4 Family Hotel in Enniskillen
#5 Business Hotel in Enniskillen
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Killyhevlin Lakeside Hotel & Lodges 4*
Number of rooms: 71
Official Description (provided by the hotel):
Unique views and a contemporary modern style greet you at the award winning 4* Killyhevlin Lakeside Hotel and Lodges. Enjoy breath-taking views over scenic Lough Erne to Cuilcagh Mountain or avail of our newly equipped "Health Klub". Get pampered at our "Kalm Spa": specialists in Elemis luxurious Rituals and products then rest in our quiet relaxation suite sipping herbal teas and nibbling on fresh fruit. Wine and dine a la carte style in "Kove", afternoon tea in "Konservatory" or enjoy a choice from our Lakeside grill menu and sip this month's recommended "Kocktail" in Killyhevlin's Lakeside Lounge and bar. Surrounded by private grounds and landscaped gardens, the hotel is located only 1km from the historic town of Enniskillen in Co. Fermanagh, renown for its National Trust great houses and a 600 year old castle, now housing two museums. We are looking forward to welcoming you. ... more   less 
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Also Known As:
Killyhevlin Hotel Enniskillen
Hotel Killyhevlin
Killyhevlin Lakeside Hotel & Lodges Enniskillen, County Fermanagh

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