I recently attended the hotel as a birthday surprise. My wife booked myself and her into the Spa for 'relaxing' massage, which were defintely not the case! We booked into the Spa for 3pm on a saturday times our treatments were booked at. We arrived down about 2.55 and whilst the Spa was busy, we made ourselves noticed to a girl with short dark hair at the Spa desk. She asked us to take a seat we werent offered glass of water we waited we noticed our treatment times were going over it was now fast approaching 3.10. Eventually the dark hair girl back to us and 'barked' did we fill out a consulation form?? i got impression that whilst they were stressed! We eventually got took through for our treatments about 20mins late.. very unprofessional as I heard a girl who I think was the Head therapist snap at a colleague. Throughout the treatment I couldnt relax as there was doors banging.. Definately wouldnt be back!! We werent apolized to for the time that was lost didnt get anything off the price. Very unprofessional.
- Official Description (provided by the hotel):
- Unique views and a contemporary modern style greet you at the award winning 4* Killyhevlin Lakeside Hotel and Lodges. Enjoy breath-taking views over scenic Lough Erne to Cuilcagh Mountain or avail of our newly equipped "Health Klub". Get pampered at our "Kalm Spa": specialists in Elemis luxurious Rituals and products then rest in our quiet relaxation suite sipping herbal teas and nibbling on fresh fruit. Wine and dine a la carte style in "Kove", afternoon tea in "Konservatory" or enjoy a choice from our Lakeside grill menu and sip this month's recommended "Kocktail" in Killyhevlin's Lakeside Lounge and bar. Surrounded by private grounds and landscaped gardens, the hotel is located only 1km from the historic town of Enniskillen in Co. Fermanagh, renown for its National Trust great houses and a 600 year old castle, now housing two museums. We are looking forward to welcoming you. ... more less
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- Also Known As:
- Killyhevlin Hotel Enniskillen
- Hotel Killyhevlin
- Killyhevlin Lakeside Hotel & Lodges Enniskillen, County Fermanagh