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“Lovely family rooms - with two kids on tow”

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The Runnymede on Thames
Ranked #2 of 3 Hotels in Egham
Certificate of Excellence
Reviewed 13 January 2014

The Runnymede has three great rooms seperate from the main hotel which are perfect for a family of four. The main room has a second small room with a closable door to put the little ones to bed in peace and quiet. There is a river view, amazing facilities (pools, spa etc) and the breakfast/dinner buffets are among the best in London. Sister hotel to The Grove.

Room Tip: The three family rooms, seperate from the main hotel, are the best for a family.
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  • Stayed: October 2013, travelled with family
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2  Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
therunnymede, Guest Relations Manager at The Runnymede on Thames, responded to this reviewResponded 20 January 2014

Thank you for your lovely review of the runnymede and our Duplex family rooms. I am so pleased that you found these rooms ideal for your family’s needs and that you enjoyed the river views and spa facilities. I have passed on your comments regarding the food to the kitchen and restaurant teams as it is always nice to get such positive feedback.
We look forward to welcoming you back soon.
Kind regards
Craig Spencer
Resident / Guest Relations Manager

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1,091 - 1,097 of 1,782 reviews

Reviewed 9 January 2014

We have Celebrated the New Year in at this hotel before, and ten of us decided to repeat the experience. On arrival we were all welcomed enthusiastically and assisted to our rooms. My husband and I are disabled and had a very spacious room designed for ease of getting around..the others also were very happy with their rooms. The planning of the Restaurant was first class, and allowed us to access the buffet easily. The food was absolutely incredible with a wide variety of choice. The Dance area was just far enough from the restaurant to allow us to view the dancing and still be able to converse with ease.
All in all a brilliant occasion in a superb hotel at a sensible price.

Room Tip: Al double rooms were excellent.
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  • Stayed: December 2013, travelled with friends
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Thank HeatherHaddock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
therunnymede, Guest Relations Manager at The Runnymede on Thames, responded to this reviewResponded 20 January 2014

Thank you for your lovely review of the runnymede and I am so pleased that once again you enjoyed celebrating New Year at the hotel. I am glad that the team welcomed you enthusiastically, the room you were allocated was ideal for your needs and that your friends were also happy with their rooms.
I have passed on your feedback to everyone involved in the co-ordination and the operational running of the New Year festivities as they will all be so pleased that you thought the layout, planning and food was first class and incredible with a wide selection of choice.
We look forward to welcoming you back soon, hopefully before New Year’s Eve 2014.
Kind regards
Craig Spencer
Resident / Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2014

In December we visited The Runnymede-on-Thames again for our second visit.

Upon arrival the staff were good, friendly and efficient.

Our room was good but small and smaller than the time we stayed before. We had hoped that as a repeat customer, we would have got a better room.

We attended the 90 minute yoga class which was fun and very friendly.

We went to the Spa which is very good and had a couples massage. The masseuses were good. Afterwards we relaxed in the excellent spa lounge and had lunch.

A walk along the river and then time for dinner in the Lochfine restaurant.

The food is very good here :)

Breakfast was equally great.

Will no doubt visit again.

Room Tip: Upgrade your room
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  • Stayed: December 2013, travelled as a couple
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2  Thank Canadauk2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
therunnymede, Guest Relations Manager at The Runnymede on Thames, responded to this reviewResponded 6 January 2014

Thank you for your review of the runnymede and I am pleased that on your second visit the team were again friendly and efficient as soon as you arrived. I am glad that you took advantage of the Spa classes that are free for residents to join and that you enjoyed a couple’s massage finding the masseuses very good.
I am not sure if you ate in the hotel’s Lock Bar and Kitchen but if so thank you for your kind comments regarding the food from both here and the Leftbank at breakfast.
We do endeavour to upgrade as many people as possible when we are quieter and I am sorry that we were unable to allocate you a more superior room on this visit.
I have passed on your feedback to the team so they are aware how much their efforts are appreciated and we look forward to welcoming you back in the near future.
Kind regards
Craig Spencer
Resident / Guest Relations Manager

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Reviewed 2 January 2014

We have had a thoroughly enjoyable four night stay at the Runnymede culminating in a brilliant New Year's evening event. Stayed here a couple of times previously & the standard of cleaniness, very courteous & friendly staff throughout the hotel as well as lovely food has been maintained.
Firstly, the hotel is easy to find just half a mile or so from J13 M25 with lots of on site parking. Just off the reception area is the main lounge which gives excellent views & access to the rear of the hotel including the river Thames & Bell Weir Lock - whilst the weather was damp & a bit miserable for much of our stay - the view still lifted our spirits & the towpath was easily walkable - wellies advisable though! The hotel even provides a little outside shelter for smokers with it's own heater! There are plenty of other places to visit within 20 minutes drive or so of the hotel including nearby Windsor.
We had a superior double room which was spacious, spotlessly clean with all mod cons - free wifi, TV with 30+ channels, safe & mini bar with fridge. Free coffee/tea making facilities provided with biscuits - all updated daily. En suite bathroom was modern with shower over bath combo - towels changed daily as requested.
Food - there are two restauarants - 1, Left Bank which serves breakfast & evening meals on a buffet style basis but lots of hot & cold choices & to a high standard. The juices at breakfast are served to you freshly & plentiful. The food served on New Years eve was really excellent & a credit to the catering team. Second restaurant is called The Lock - we ate here twice & the food is served to table with a varied menu, specials and to very good standards. Only slight niggle during the stay was breakfasts only served in the Left Bank & on the Sunday morning we had to wait 10 minutes for a table & perhaps this could be better planned in future.
English style Afternoon Tea is served daily in the main Lounge & we would highly recommend this - superb scones!
Spa/Gym - These facilities are also very good & well maintained. The Gym is spacious and carries plenty of all the modern equipment one would expect. The Pool, Steam & Sauna areas are all also very good & the only small negative was the childrens area was rather noisy from time to time but this is a family hotel & perhaps understandable. The Spa is frequented by local members as well as guests/residents & a range of treatments are available although we did not avail ourselves of these.
Special mention of the New Year event & the efforts made by the hotel to ensure a great event. Champagne & canape reception to start well managed & plentiful supplies. Tables allocated in the restaurant for all diners with party packs & as previously mentioned, excellent buffet style food to a very high level. Finally, after dinner, a disco to cover all tastes & free bubbly again to help see in 2014!
This hotel ticks many boxes & provides excellent value for money - we will no doubt be back again before too long - happy to throughly recommend & it is worth paying slightly extra for the Superior Double Room which is more scopey than the Standard doubles in our view.

  • Stayed: December 2013, travelled as a couple
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2  Thank Midlandstraveller199
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Runnymede_Manager, Guest Relations Manager at The Runnymede on Thames, responded to this reviewResponded 3 January 2014

Thank you so much for such an in depth and glowing review of the runnymede. I am so pleased that you chose to stay with us and celebrate the New Year with us
I am glad that you always find the food, service and standards of the hotel high and the team here friendly.
I am also pleased that you enjoyed the afternoon tea overlooking the river in the lounge area and were able to take advantage of the spa facilities and the local walks even if a little soggy underfoot. We do have child free times for those adults wanting a more peaceful time in the spa, so it maybe worth asking for these on your next visit.
I have passed on your feedback to all the teams and especially the kitchen team who produced the amazing food for New Year’s Eve as well as the service team who ensured everyone enjoyed themselves.
We very much look forward to welcoming you back to the runnymede soon.
Kind regards
Craig Spencer
Resident / Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2014 via mobile

I have stayed here on many occasions the last being New Year's Eve (today) and the service is always great , staff friendly and helpful, very clean , rooms lovely especially the riverside view .... spa area also really clean
The food in left bank is fantastic ... Cannot fault at all.
Looking forward to my next stay here :)

Stayed: December 2013
1  Thank Lisa-lou1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Runnymede_Manager, Guest Relations Manager at The Runnymede on Thames, responded to this reviewResponded 3 January 2014

Thank you for your lovely review of the runnymede and I am pleased that we are your favourite hotel and you chose to welcome the New Year in with us. I am glad that you always find the service great, the staff friendly and the rooms and spa lovely and clean. I have passed on your kind comments to the team so they are aware of how much their efforts are appreciated.
We look forward to your next visit.
Kind regards
Craig Spencer
Resident / Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2014 via mobile

My boyfriend and I visited this hotel on the 22nd December and I had booked an afternoon tea for 2. The food was fabulous and extremely well presented. Was lovely to have unlimited hot drinks and a lovely glass of champagne. Was worth every penny! We will be returning very soon

Stayed: January 2014, travelled as a couple
1  Thank Paige H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Runnymede_Manager, Guest Relations Manager at The Runnymede on Thames, responded to this reviewResponded 3 January 2014

Thank you for your positivereview of the afternoon tea at the runnymede and I am pleased that you and your boyfriend thought it was fantastic and you enjoyed the champagne and unlimited hot drinks. We look forward to your return visit very soon.
Kind regards
Craig Spencer
Resident / Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2013

Been here several times for relaxing, hen parties and girls weekends. Its suitable for all occasions and the food is excellent in all restaurants. If you fancy a treat with a couple of friends then hire the spa room where you get to enjoy private massages, beautiful lunches and cocktails whilst relaxing on the sofa and watching dvds its very special.

Afternoon Tea is good and Sunday lunch is out of this world.
Enjoy

  • Stayed: December 2013, travelled with friends
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Thank Claire W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Runnymede_Manager, Guest Relations Manager at The Runnymede on Thames, responded to this reviewResponded 3 January 2014

Thank you for your glowing review of the runnymede and I am pleased that you and your friends enjoy staying with us whether it is for a hen party girls weekend or just to relax. I am glad that you liked the Aquitaine suite and were able to enjoy some cocktails while watching the DVD’s and having the treatments next door. I have passed on your feedback to all the team so they are aware of how much their efforts are appreciated. I am also glad that you think afternoon tea is good and Sunday Lunch out of this world. We hope we see you again soon.
Kind regards
Craig Spencer
Resident / Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Runnymede on Thames

Address: Windsor Road, Egham TW20 0AG, England
Region: United Kingdom > England > Surrey > Egham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Egham
Price Range: £107 - £234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Runnymede on Thames 4*
Number of rooms: 180
Official Description (provided by the hotel):
Set right on the banks of the river Thames we are the perfect location for a short break. Our family friendly hotel is near attractions, theme parks and fantastic sights. There's so much to do right here too with riverside walks, our award-winning spa, gorgeous riverside dining and much more. ... more   less 
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Also Known As:
The Runnymede-On-Thames Hotel Egham
Runnymede Hotel Egham
Hotel Runnymede
The Runnymede On Thames Egham, Surrey

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