Stayed there last Saturday night (30.08.14). Allocated to room 11 by a friendly lady behind the bar. The steps up to the 1st floor were very steep & I would certainly advise elderly not to think about booking to stay here.
Our room was like a sauna with the radiator & towel heater on full blast. The window open half way but it was not long before it shut itself again. Managed to turn the radiator off but no switch for the towel heater. The carpet was well worn,wrinkled & plenty of stains on it. The walls had many marks & stains & the skirting boards were dirty & the dust on top of the TV & Chest of draws was fairly thick.The double bed was quite comfortable but the pillows were "Empty" of feathers or foam. Hairs in the bath, dirty taps & no bath mat on a lino floor was not what I expected to see. No handle to help stepping out of the bath is unacceptable as lino can be very slippery. Shower head was filthy.
Breakfast was very nice & the lady who served was most friendly with a good SOH. However, the public toilets adjacent to the breakfast room were certainly not up to standard. The skirting boards were off the wall, the toilet roll was on the floor (No hanger) & the cubical door had to be held shut while trying to do your business. Urgent need of refurbishment I say. If H & s read this I wouldn't be surprised if the place is closed down. Enjoy your visit .......
- Also Known As:
- Kings Head Dereham, Norfolk