Phoned to book a double/twin room - was HORRIFIED on arrival to be in a SINGLE room in the loft of the property with NO ensuite - place was FILTHY!!Buckets outside room to catch leaks from roof - bedding smelt and was stained - phoned the nunmber advertised outside to complain to be told was FULL no other rooms available - had to book in else where at cost of £240 for the weekend - the room wasnt fit for an animal let alone a person - the whole place was absolutely DISGUSTING -emailed this morning to ask for full refund and no reponse - just phoned and asked what their complaints procedure is as heard nothing back to be told by the rudest and very sarcastic man ever that the policy is no changes and no refunds and there is no complaints procedure - what an ABSOLUTE RIP OFF!!!!! AVOID LIKE THE PLAGUE!!!!
Photo's to follow later on a separate review!!!!!!!!!!!!
Wish we had read the horrendous reviews before boking - this place is shocking beyond belief and should be CLOSED DOWN!More
- Free Parking