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“Friday takeaway”
Review of Lotus House

Lotus House
Ranked #36 of 66 Restaurants in Droitwich
Price range: US$8 - US$22
Cuisines: Chinese
More restaurant details
Restaurant details
Dining options: After-hours, Delivery, Reservations, Takeout
Description: Chinese takeaway, all of our dishes are freshly prepared& cooked to healthy& nutritious restaurant standard each day using only the finest ingredients. We can cater for large parties & all special occasions. However, if you have any special dietary requirements, please do not hesitate to tell us before placing your order. We will very happy and appreciate If you have any recommendation for us, please let us know any time.
Reviewed 28 March 2014 via mobile

What a disaster, from one of the best to the absolute worst, this was previously a good kitchen it is now an absolute no go. Cash only, reduced menu and when we got it home to eat the 3 of us where totally disappointed. Never again is the only answer to this one.

Thank Andrew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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20 - 24 of 67 reviews

Reviewed 16 February 2014

Eaten at the Lotus House (eat-in and takeaway) many times and always very pleased with the food and service received. In the past we have even had a car club meeting there which packed out the restaurant but we were all catered for quickly and to a high standard.

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Thank sidhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2014

Booked this restaurant due to several previous excellent experiences. What a mistake. We should have left when we were informed it was cash only. It was down hill all the way, next the waitress had to go and ask if they had chicken and sweetcorn soup then again to ask if they had a sweet wine! It took 25 minutes for the starters to arrive. Unfortunately this gave us time to look around: The carpet was grubby and stained, the windows filthy and crockery cheap. The most weird thing was that some of the room was sectioned off, behind which was what looked like living quarters in which adults and a child were watching tv or a dvd as you could see a pile of dvds on the window ledge! The lighting was bright and the lovely leather bound menus had been replaced by lamented sheets. To make matters even worse it was very cold which prompted me to put my coat on which was completely ignored by the staff. When our starters did arrive it was very disappointing. The king prawn toast was over cooked and the ribs were tough, needless to say we asked for the bill and prepared to leave. The waitress did not offer to fetch the manager or reduce the bill to compensate even a little. It was only upon actually walking out that a different waitress asked us if we wanted to speak to the manager after we had paid in full.

All in all a very disappointing Valentine's meal. Would not recommend this mid to high priced restaurant to anyone. What ever has happened to the reliable, lovely friendly Lotus House.

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2  Thank Carole T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2014

I have regularly enjoyed items from their varied menu. On occasion, more bespoke dishes have been prepared for me which further emphasises how much the staff care and strive towards customer satisfaction.

Thank PJ-Spicey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lotus_Management_C, Manager at Lotus House, responded to this reviewResponded 15 February 2014

Thank you for taking the time to review us. We really appreciate your positive feedback. We value all of our customers and are really happy that you are pleased with the service we provide :)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2014 via mobile

Never disappointed with a meal from lotus house! Beautiful flavour and always delivered with great service. Exceptional chow mein last night! Definitely recommend to anyone after a Chinese! Super friendly staff with a real family vibe! They try to accommodate any request (even healthy food ) best Chinese in droitwich by far.

Thank EloiseE-W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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