Overall this is a lovely hotel in a perfect location. The spa is superb and the Upper Deck Bar and Restaurant was excellent. However we were disappointed with the service at reception which was frequently slow. I was left standing several times without even a smile or acknowledgement that they had seen me. Also we waited over an hour for our room service food to arrive only to be told, after not being able to get hold of anyone on the phone, and having to go down to the restaurant, that they didn't have the order we made.When we came to check out there were also mistakes with our bill. So double check. This isn't a baby friendly hotel. No whole milk so we had to go out and buy our own and bring back. The restaurant was better suited for older couples as the ambiance was quite formal.
- Official Description (provided by the hotel):
- Enjoy a fantastic stay at Christchurch Harbour Hotel & Spa in Dorset. Wake up to incredible views over to the harbour, enjoy a bracing walk across to Hengistbury Head, or hide away at the luxurious Harbour Spa! Make the most of this unique location whatever the season - a change of scenery, warm and attentive hospitality, delicious food, which reflects the very best local produce, and a chance to breathe in the fresh sea air. The Upper Deck Restaurant serves delicious, locally-sourced dishes and is open for lunch, afternoon tea, dinner and drinks. Or you can also choose to dine in the award-winning Jetty Restaurant situated within the hotel's grounds. Stay in one of the luxury 64 bedrooms, some with four-poster beds and private garden terraces overlooking Mudeford Quay. All of the bedrooms feature flat screen televisions, tea and coffee making facilities and White Company toiletries. The Harbour Spa is a haven of relaxation. Enjoy a relaxing spa treatment - from manicures and pedicures to facials and specialised massages. Relax in the indoor swimming pool, hydrotherapy pool, sauna, salt grotto and crystal steam room. ... more less
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- Also Known As:
- The Christchurch Harbour Hotel And Spa
- The Christchurch Harbour Hotel Christchurch
- Christchurch Harbour Hotel & Spa Dorset