On November 30th we had our wedding reception here. It was amazing and the staff were so attentive to all our needs. The room we stayed in was lovely and we will be back to stay. Would highly recommendMore
- Free Wifi
- Free Parking
On November 30th we had our wedding reception here. It was amazing and the staff were so attentive to all our needs. The room we stayed in was lovely and we will be back to stay. Would highly recommendMoreShow less
Thank you for writing a review about your recent wedding day held at the Hotel.
We were all so pleased that we could help make your day so special, we wish you all the
happiness for the future.
Look foward to welcoming you back soon
My wife and I celebrated our wedding anniversary and my wife's birthday at the hotel at the end of November.
Our room was well equipped, spacious and comfortable. The menus for both breakfast and dinner were varied and interesting and the quality of the food was excellent. Above all the service and hospitality was memorable.
We have no hesitation in recommending the hotel especially as it is ideally located for touring the Christchurch, Bournemouth, Poole and New Forest area
Thank you for writing a review about your recent weekend stay at the hotel.
We were so pleased that we could help ensure that your anniversary and birthday weekend
was a great success with excellent food and memorable service.
We very much look foward to seeing you at the hotel again very soon
Stayed one night at hotel.
Restaurant had nice location and view, but breakfast food was poor and service took 45 mins plus... Lucky it was a lazy Sunday morning.
Poor for the price.
Because I am Disabled I was given a room close to the lift, Bar and Dining Room. A High backed chair was supplied to make me more comfortable.The staff were all excellent and no task was was too much for them. The room was large, airy and had a patio overlooking the Bay, and was clean and well appointed.The room was warm and cosy,lights took time to get used to, and the towel rail in the bathroom was red hot and tended to burn your right arm when you were at the sink (which had a hairline crack). The food and the service and £30 set Dinner Menu (for 4 Courses) were all excellent.The Hungarian dining room waiter was very professional, as well as being very pleasant and charming. The Breakfast was really good with choices of cereals,fresh fruit segments etc was exceptional, as was the cooked breakfast. I would recommend this hotel for a Winter Break as the hotel is warm and cosy and the open fires create atmosphere as well as warmth. Because of my disability I did not use the Spa, but heard good reports of the facilities.
Since the refurbishment we have stayed her 4 or 5 times and it is almost as if we are in a different hotel every time - i have family in the area and so like to visit the area.
have been meaning to write this review for some time and it was only when i was looking to book a couple of nights between xmas and new year and checking out reviews on trip advisor to see where is getting the ratings currently
1 - small spa tranquil and good facilities
2 - linen good quality (but not pillows!)
3 - food can be very very good BUT.....
4 - staff can be excellent BUT..........
5 - some very good wines
6 - afternoon tea on terrace lovely
7- views exceptional
1 - pillows now very uncomfortable
2 - breakfast over busy running out and long delays - lots of cross clients!
3 - staff can be rude and contradict each other
4 - have to wait 20 mins for coffee/tea and then go and ask again!!
5 - disorganisation and weak service
6- problems checking out overcharged considerably had to query a number of items on bill
7 - evening service of meals and quality has varied considerably from superb to totally awful with cold items having to be sent back and wrong orders etc!
As there are not many places to choose from in the area - we make take our chances again -
Greeted by an exceptionally friendly and professional receptionist, Abby, my friend and were made to feel welcome immediately. She was very helpful and completely charming. The room; perfect, the spa; outstanding! the grounds; simply stunning. After a good two hours in the spa, we attended the bar; the staff were fun, entertaining and clearly enjoying themselves. The restaurant was very busy and enjoyed a sophisticated and, dare I say it, very well groomed clientele. More smart than casual, but with a very relaxed and enjoyable atmosphere. The staff again, charming and professional.
A busy breakfast room, with attentive staff followed in the morning. With a very decent menu and everything to a very high standard, it was topped off with a beautiful view of the grounds and the water. Highly recommended. Already planning another visit.
Thank you for the fantastic feedback regarding your recent stay with us.
I was so pleased that you felt welcomed as soon as you arrived and enjoyed all of our
facilities whilst staying with us.
It was nice to hear about your experience, perfect room, outstanding spa and the entertaining bar staff.
We look forward to seeing you on your next visit