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“Excellent value for money at the discounted rate.”
Review of The Kings Arms

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The Kings Arms
Ranked #4 of 11 Hotels in Christchurch
Certificate of Excellence
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent value for money at the discounted rate.”
Reviewed 18 February 2012

Restaurant was a bit disorganised, e.g. I asked for chicken liver pâté and was given ham hock terrine and told it was rustic pate! However, the food was good, staff very professional and room was a dream. Would go back.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fifitinto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamTerpening, General Manager at The Kings Arms, responded to this review, 20 February 2012
Thank you for your positive feedback about your recent stay. i am very sorry that we made an error with the choice of starters , but delighted that overall you enjoyed your visit.

Yours Sincerely

Adam S Terpening
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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712 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (193)
Date | Rating
  • English first
  • Any
English first
Birmingham, United Kingdom
Level Contributor
35 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 18 February 2012

We had our wedding at The Kings Hotel last September and it was perfect from start to finish. All the staff were friendly, helpful and organised, which really helped to put my mind at ease. The rooms were decorated beautifully and each part of the day went smoothly. All my guests (Both adults and children) were well looked after and made to feel relaxed.

The Kings Hotel really is an ideal wedding venue. The Georgian building is impressive and has real charm and character, the interior is modern, classy and exudes luxury boutique, the food is contemporary and of a very high quality and there is a warm ambience.

There are lots of photo opportunities, both inside and outside the hotel, such as against the backdrop of stunning heritage grounds, The Kings Arms Bowling Green, the various Christchurch ruins and the river bank.

I simply can't recommend this venue enough!

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank SARAH T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamTerpening, General Manager at The Kings Arms, responded to this review, 20 February 2012
Thank you so much for the positive feedback regarding your Wedding at the Kings in September last year. It was very kind of you to take the time and trouble to review my hotel and please can i send my personal best wishes to you both for your future happiness

Yours sincerely

Adam S Terpening
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Epsom
Level Contributor
126 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 12 February 2012

We stayed on a valentines break - 2 nights, bed, breakfast, 3 course meal Fri, lunch at the Jetty - amazing (separate review) on Sat, 4 course Valentines meal on Sat and frankly we have never been so happy. Beautiful room, such friendly service, amazing food and use of the Spa at their sister hotel (another review). This hotel is a gem.

Room Tip: We were on the 3rd floor - perfect, and just right for a couple to cosy on up in bed to. Superb com...
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gibbsy14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamTerpening, General Manager at The Kings Arms, responded to this review, 20 February 2012
Thank you so much for your positive feedback regarding your recent Valentines Break with us. It was most kind of you to take the time and trouble to write a review and i look forward to welcoming you back on many future occasions

Yours sincerely

Adam S Terpening
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bournemouth, England, United Kingdom
1 review
Reviewed 6 February 2012

Had my Birthday party for 60 recently, Karen (marketing) dealt with everything perfectly, and from start to finish the service, venue and especially food were outstanding. All guests were really happy. Recommend this hotel highly.

  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Caroline B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamTerpening, General Manager at The Kings Arms, responded to this review, 20 February 2012
Thank you so much for writing a positive review, following your recent 40th Birthday celebration at The Kings Hotel in Christchurch. It was particularly kind of you to mention Karen by name and I will ensure that she is made aware of your praise. Thank you again.

Yours Sincerely

Adam S Terpening
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southampton, United Kingdom
Level Contributor
58 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 5 February 2012

We decided to have a night away and decided on the Kings Hotel, we didn't want to travel far so a half hour journey was just right.

The hotel is in a very central location. The rooms and public areas are contemporary in design and impeccable. The whole place was spotless. The bedroom and bathroom were fab. The staff we met were professional and polite.

The bar area is great with a really knowledgeable cocktail barman. He was very welcoming and his knowledge just made us want to try more cocktails, which we did!!

Our minor gripe - We had booked our table in the restaurant for 7.45 but after an hour we still had not been told our table is ready. We asked on a number of occasions about the delay, but it was only when we sat down at our table at 8.45pm that we found out that there was a problem in the kicthen with one of the ovens, which we understand, just cannot be helped. If at 7.45 we were told of the problem we would have just said "no problem" and carry on enjoying the cockails and also if we knew the length of delay we could have decided to go elsewhere, which most likely we wouldn't have done anyway. Problems can't be helped but its how they are handled that makes a difference. It was worth the wait for the food, it was delicious. We both had the pea and pancetta risotto...........divine!! I then went for the sea bream and hubby went for the rib-eye steak, again really full of flavour.

There was a good selection at breakfast, my last little gripe was at breakfast we had to ask for the menu to see what was on offer, again a minor thing.

I would have given the Kings a 5/5, but it was just a few little things that let it down. It won't stop us going again and already I'm thinking of the Kings to celebrate my next big birthday with family and friends/

Room Tip: Ask for a room at the front of the hotel, lovely views.
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank NikkiJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamTerpening, General Manager at The Kings Arms, responded to this review, 20 February 2012
Thank you for taking the time to write a review about your recent stay at The Kings Hotel in Christchurch. I am very sorry about the delay between your pre-order drinks and the start of your dinner. This has certainly helped me to discuss your valuable feedback with my team and I know that in future a similar situation will be handled in a more positive and appropriate manner. I appreciate your praise regarding in particular our cocktail barman and the Hotel overall. I look forward to welcoming your back very soon.

Yours Sincerely

Adam S Terpening
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bournemouth, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 31 January 2012

Stayed at the Kings on the recommendation of the jetty restaurant Mudeford

Smart Town house in the middle of Christchurch, brought our bikes and walking shoes for a "no car" holiday.

The location superb romantic walk along the river down to the quay and hired a boat.

Highlight though was the supper, great seasonal local food and great value, cant wait to go back. They are planning a refurb so maybe go quick as these prices will not last long

Try the rib-eye it was soooo good.

James great cocktails and George great service

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Sandybmouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 29 January 2012

this is a boutique hotel, the room we had was very comfortable (oh the pillows!) and the ensuite batroom clean with a lovely big shower. the staff were kind and attentif at all times. i loved the spacious cosy lounge area with its scattering of interesting books and board games. the meals - oh my! d e l i c i o u s! if you have any love of chocolate in your heart then i have to recommend the chocolate orange cheesecake with its raspberry coulis and raspberry sorbet, it was perfection. the ambiance of the hotel is comfort and calm.

Room Tip: the rooms to the front face southish and have a view of the ancient priory and norman ruins
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank couchbeings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Kings Arms

Property: The Kings Arms
Address: 18 Castle Street, Christchurch BH23 1DT, England (Formerly The Kings)
Region: United Kingdom > England > Dorset > Christchurch
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#2 Family Hotel in Christchurch
#2 Business Hotel in Christchurch
#4 Romantic Hotel in Christchurch
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Kings Arms 3*
Number of rooms: 20
Official Description (provided by the hotel):
The Kings Arms in Christchurch, is a stunning Georgian building in the heart of Dorset - combining a traditional yet stylish Restaurant with luxurious bedrooms carefully restored in true Georgian style, whilst Alex Aitken remains chef patron at The Jetty he is also spending time with the chefs and team at The Kings Arms, Alex has headed up the team re-styling the restaurant menus and cooking philosophy. The Kings Restaurant has a delicious menu using the best local ingredients and is proud to have been awarded Michelin Bib Gourmand status for three consecutive years. The Kings Arms has everything you need for a Dorset short break, situated in the historic town of Christchurch, Dorset, a popular yachting town, overlooking the Avon River, Christchurch Castle and The Kings Arms Bowling Green, The Kings is marvelously picturesque. A short distance from the Dorset Jurassic Coast, The Kings Arms combines coastal beauty, historical town discoveries and stunning scenery, all with a comfortable place to relax after a day's adventures. ... more   less 
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Also Known As:
Kings Hotel Christchurch
The Kings Arms Christchurch, Dorset

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