Pre wedding organisation was mostly via emails which were responded to slowly and often without answering all questions.
A week before I found out the only person at the hotel I had been dealing with wasn't going to be there on the day.
Room bookings before the wedding were absolute chaos and at one point all the deposits were allocated to two rooms so they were going to release the others for re-booking (without actually telling us). Also a number of people were not in the type of room they booked.
No one spoke to me about the wedding on the weekend of (I stayed the night before) until someone came to get me to take me to the pavilion for the ceremony.
The ceremony was at 1 and they started setting up the ceremony room at 11.30 with guests due to arrive from 12. A number of guests and the groom had to organise half of the decorations and the staff were not polite to them in the process. This made for lots of stressed guests and a v stressed groom who couldn't speak to his family/guests before the ceremony.
They told us we could request drinks to be stocked in the bar which didn't happened although they did rectify it.
In conclusion an Awesome venue with lovely food but severely let down by the staff and organisation.
- Official Description (provided by the hotel):
- The Kings Arms in Christchurch, is a stunning Georgian building in the heart of Dorset - combining a traditional yet stylish Restaurant with luxurious bedrooms carefully restored in true Georgian style, whilst Alex Aitken remains chef patron at The Jetty he is also spending time with the chefs and team at The Kings Arms, Alex has headed up the team re-styling the restaurant menus and cooking philosophy. The Kings Restaurant has a delicious menu using the best local ingredients and is proud to have been awarded Michelin Bib Gourmand status for three consecutive years. The Kings Arms has everything you need for a Dorset short break, situated in the historic town of Christchurch, Dorset, a popular yachting town, overlooking the Avon River, Christchurch Castle and The Kings Arms Bowling Green, The Kings is marvelously picturesque. A short distance from the Dorset Jurassic Coast, The Kings Arms combines coastal beauty, historical town discoveries and stunning scenery, all with a comfortable place to relax after a day's adventures. ... more less
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- Also Known As:
- Kings Hotel Christchurch
- The Kings Arms Christchurch, Dorset