I wish I had read the reviews on trip adviser before my Mum booked this B&B.
We booked this weekend away as my Mum had been let down and could not go on her holiday to Scotland as planned.
We know the area well and booked Seapoint as it was well positioned. However, I would have been more than happy to have had a less convenient location in exchange for better facilities. Our room was well below an acceptable standard and our "private facilties" were down the hall. The literature in our room advised the shower room down the hall was "just for us" and "noone sees you". I really don't know how this latter statement could be made. The shower room was opposite room 1 and room 2 (our room) was opposite the main front door. Accordingly, I do not know how people entering the building and entering room 1 would not have seen us leaving the shower room. Ensuite facilities are a must and guests should be told of the situation with regard to room 2 upon booking in order they can make a decision as to whether they wish to stay. I did not like leaving the shower in with a towel wrapped round me in view of all the other guests!
The room was tiny and well below average standard. The furniture was outdated and the television reception was dreadful and only had the standard four channels. The pillows and mattress were hard and my Mum really didn't sleep very well because of this. The room did not smell of damp as per the comments of other guests. However, this may be due to the two air freshners I found behind the back of my bed when unplugging my hair dryer on the day of departure.
Breakfast was a fiasco on both mornings. We sat at one table which was tiny and rickerty and indeed was so unstable the orange juice spilled as we sat down. We were moved to another table only to watch as two other guests were given our orange juice sodden table. Their orange juice was not replaced and they had to sit on a table with a soaked table cloth.
The waitress had no idea what was for breakfast and it could be compared to an episode of Fawlty Towers. The toast was late and cold and the breakfast itself was simply "ok". Breakfast on day two was very amusing! The waitress, once again could not get the breakfast order correct despite deciding to write it down. The couple sharing our table had coffee with a tea bag in it even though this was supposed to be hot water to refill the coffee and tea pots. The butter had melted and was rancid and the toast was late again! The highlight of breakfast that morning was the camaraderie of the other guests who were all equally disgruntled with the quality of the service and rooms at Seapoint. It made quite a talking point!
Despite all of this my Mum and I had a lovely time but this was due to enjoying each others company and the places we visited. We would not return to Seapoint under any circumstances. I will be telephoning and writing to complain as I could not do this during our weekend as the proprietor was away.
- Official Description (provided by the hotel):
- Seapoint is approved by Visit England and Christchurch Tourist Board offering 3 Star accommodation for guests who are looking for high standards, a relaxing time and a great breakfast. Seapoint self catering is un-graded but can accommodate up to 6 persons We are set in a prime location at the entrance to Mudeford Quay in the fishing village of Mudeford which is near to the historic priory town of Christchurch Dorset on the south coast. We offer free off street parking during your stay up until 10am on departure day. Seapoint is a few minutes walk away from Mudeford Quay and sandy Avon Beach. LOCAL ACTIVITIESMany activities can be enjoyed in picturesque Mudeford, and is the ideal place for coastal walks, bird watching, wild life. Excellent sailing, boating, water skiing fishing off the quay or game and coarse fishing on the nearby royalty can be found. Children can go 'Crabbing' from the Quay, suitable lines are available from the local shops. In Christchurch Harbour there is opportunities to Kite-Surf, Wind-Surf, Dinghy Sail and Kayaking. ... more less
- Also Known As:
- Seapoint B&B Christchurch, Dorset