We stayed in the gold apartment number 10 for 7 days.
After checking in on the Saturday we notices a few things not working or just needed maintenance to come in and rectify. We reported this on the Sunday along with another finding. Our joining bedrooms to the main bar area isn't sound proof.
Every night we had the discomfort of listening to the DVDs and music from the bar resonating through our wall. When reporting this, we was told this was the first time it was brought to there attention and they would looking into it.
I find it very hard to believe that we are the only people to complain and think it is probably easier to use that one liner than to sound proof the walls. All other maintenance issues wasn't fixed until we reported them a second time on Wednesday to a different manager who said no one told her about our first complaint and she would get them fixed ASAP. What is the point of having a maintenance log book at reception where our first complaint was logged if no one reads it on a daily bases.
I have stayed here before but in a caravan. Location is great but fortunately the accommodation this time around was poor.
- Official Description (provided by the hotel):
- Sandhills is a smaller, more leisurely park with a lively entertainment programme at weekends so it’s perfect for those looking to escape the hustle and bustle of everyday life. Venture into historic Christchurch or travel along the coast a short way to Bournemouth for the very best in shopping and restaurants. ... more less
- Also Known As:
- Sandhills Holiday Park Hotel Christchurch
- Sandhills Holiday Park - Park Holidays UK Christchurch, Dorset