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“Disappointed - should have read reviews” 2 of 5 bubbles
Review of The White House - Christchurch

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The White House - Christchurch
Ranked #11 of 11 Hotels in Christchurch
Portsmouth, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
“Disappointed - should have read reviews”
2 of 5 bubbles Reviewed 20 February 2013

Came for a relaxing break. On arrival did not feel welcome. Room very small photos of rooms very deceptive. Bathroom very small, bed very small with a plastic mattress cover that crunched all night that was hot to sleep on. Owner did not no what room we were in after our third night. breakfast was adequate but not as stated on menu. Not offered any extra tea / coffee or toast felt rushed to leave. Checkout paid by card no problems but not even a thank you or goodbye. So i will say good bye white house and will not be returning.
A good break spoilt .

Room Tip: read reviews not look at photos
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  • Stayed February 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Adrian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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56 reviews from our community

Traveller rating
    20
    18
    7
    7
    4
See reviews for
7
29
6
5
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
North Wales
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 22 January 2013

We booked this accommodation for two nights, but unfortunately had to cancel due to dreadful weather conditions (snow and blizzards) in Wales, far too dangerous to travel.
We were quite prepared to pay a fair cancellation fee, only to be told that we would have to pay the full amount.
When I queried this, I was met by a rather aggressive and most ignorant proprietor, who was not prepared to consider prevailing weather conditions.
Be aware that if you have to cancel, this gentleman is obtuse in his attitude.
We also requested a letter from him (for our travel insurance company) stating that we had had to cancel. Up to the time of writing this review we have not received any such letter.
Another demonstration of the proprietor's rather sad attitude.
The proprietor 's wife agreed to deduct £10 for the breakfasts we did not have, but on checking our bank account, his did not happen.

Stayed January 2013, travelled with friends
Helpful?
Thank MaggieNorthWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eastbourne, United Kingdom
Level Contributor
53 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 29 September 2012

Very clean,bright, well decorated and maintained accomodation. As being The White House guest's rooms bear presidential names - ours was Reagan. A signed picture of him on the wall. Comfy bed, Refreshing, literally, to find a shower that is properly heat adjustable! Attentive, pleasant owner. Delicious, wide choice of breakfast
Can't think of any criticism to make.
Thoroughly recommended!

  • Stayed September 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jelofts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LIVERPOOL
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 3 July 2012

This was a very clean and comfortable B&B lovely breakfast and friendly owner.
If you have to stay in Highcliffe this is the place to be.

Room Tip: We were on the top floor in Lincoln room it was very nice clean and comfortable. The only problem w...
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  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank RosewarneOxford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rugby, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 23 June 2012

We were visiting for a friends party and stopped over last wekend. We found the room very comfortable and clean. The staff were friendly and welcoming and we enjoyed the breakfast on both mornings. There is a good selection of local shops within walking disiatnce, We look forward to stopping at the White House again!

  • Stayed June 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wickis_monkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 17 June 2012

I have never written a review on Trip Advisor but I've been compelled to by the appalling service we received today.

We stayed at the White House for a wedding this weekend. Unfortunately my fiancé broke his foot in the evening and we spent the whole night in A&E, getting home at 5.30am. We slept for 3 hours, waking up to ask the owners if we could have an hour longer check out. We were rudely told no, which we accepted. When we tried to go for breakfast, we were told that we weren't allowed to as we'd arrived 3 mins late (9.33am - very early for a Sunday morning). I said we didn't need to have anything hot, just some bread or cereal (I was most concerned for my fiancé as he was weak from the pain and needed to take his pain killers with food) - but we were told no and to go to a local cafe. I even offered to wash the plate up but they refused (and were extremely rude in response).

I was extremely shocked by this service and couldn't believe the lack of care and rudeness. Luckily we managed to find a lovely hotel down the road (whose kitchen also stopped breakfast at 9.30, but were happy to accommodate us - they were also shocked by our experience). In fact I would recommend staying there - it looked like it had a lovely pool and the food was lovely (much nicer than the breakfast we'd had at the White House the day before - http://www.swaymanor.com/ )

Other feedback on the White House included:
- Small bathrooms
- Barking dogs
- Dated decor
- Plastic bed sheets
- Very loud and noisy (i think it was the chimney)

I would strongly advise not to stay here.

  • Stayed June 2012, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Peckham12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stoke-on-Trent, United Kingdom
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 bubbles Reviewed 6 June 2012

Disappointed with breakfast (none on one morning) - cleanliness of room - damp and very unwelcoming. Sorry but I would only stretch to a 2 star for this property.

  • Stayed June 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Judith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The White House - Christchurch

Property: The White House - Christchurch
Address: 428 Lymington Road | Highcliffe on Sea, Christchurch BH23 5HF, England
Region: United Kingdom > England > Dorset > Christchurch
Amenities:
Hotel Style:
#4 Luxury Hotel in Christchurch
Price Range (Based on Average Rates): £
Hotel Class:4 star — The White House - Christchurch 4*
Number of rooms: 6
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Also Known As:
The White House - Christchurch Dorset

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