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“Excellent Stay and Service”
Review of Lord Bute Hotel

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Lord Bute Hotel
Ranked #3 of 11 Hotels in Christchurch
Certificate of Excellence
London, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Excellent Stay and Service”
Reviewed 5 May 2014

We stayed at the Lord Bute over the May Bank Holiday weekend and were impressed with both the accomodation and the restuarant. In addition and as importantly, the management and staff were both welcoming and efficient. The quality of food and the ambience of the restaurant deserves particular mention. Overall a most enjoyable stay and I would certainly recommend it

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank andians
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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366 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
southampton
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 April 2014

On Easter Sunday we had a family meal at the Lord Bute restaurant, we have been a number of times before and the service and meal has always been very good.

This time however we felt that the service was below par, the staff were either disinterested or tired, it may have been a very busy weekend for them and we found a number of things that were missed by them or we had to pick up on. Despite this, I must say that the food as usual was good as ever.

However, on receiving the bill, we had been overcharged by £230 or so and bringing this to the attention of the young man at the counter area was greeted along the lines of "Oh, we had hoped that you were paying cash and would have missed it". He tried to make light of the "oversight" as "just finger trouble" and did apologise but we felt that a more professional approach should have been taken rather than brushing it off in a jovial way.

It is such a pity that this should have happened however, in the last 2 months each of the 3 previous restaurants we have visited we have had to query the bill where additional items have been "inadvertently" added, one wonders if this is becoming the norm?

It spoiled overall a rather nice family lunch and normally would have tipped but on this occasion did not.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank J1myd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guisborough, United Kingdom
Level Contributor
84 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 15 April 2014

My wife and I stayed at this hotel recently and would like to say how much we enjoyed our stay. The welcome was second to none and the restaurant meals including breakfast was excellent. I wouldn't hesitate in recommending this to anyone wanting a good base to see the local area.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Harry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taunton, United Kingdom
Level Contributor
164 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 8 April 2014

We stayed in a superior double room, which was very good: spacious, with a comfortable bed and low-key, stylish decor. The bathroom was lovely, with a spa bath and rainwater shower. The guest information folder included the wifi password, which many hotels overlook.

So far, so good. But there are a few features that don't sit well with the star rating of this hotel or its self-description as a boutique hotel. Tea and coffee facilities are provided in the room - good. But PG Tips teabags and Nescafé instant coffee? When it's so easy nowadays to offer high-quality teabags and proper coffee bags, or a cafetiere with ground coffee? Similarly, Molton Brown toiletries - good. But only shampoo, no conditioner? (This might have been an oversight by housekeeping, but the point stands either way.)

The bed was brilliantly comfortable, with good quality linen and pillows. However, the walls are thin: I could hear an extractor fan going in a neighbouring bathroom for most of the night, and then a neighbouring guest snoring. So sleep quality wasn't the best.

Dinner in the restaurant was very good indeed, especially the local fillet steak, which was outstanding. Breakfast was less good. The choice was continental or cooked, but the cooked option was just that: no option to have fruit and croissants as well. That felt a bit 1970s, as did the baked beans in the full breakfast. There was no marmalade available - at breakfast! - just jam and Marmite. Yes, Marmite. For me, these touches let the hotel down, and aren't what I expect from a boutique hotel. A few tweaks to update these aspects, and the hotel would easily be up there with best in class.

Room Tip: Room 101 gets a lot of noise from the corridor outside and from neighbouring bathrooms.
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravellingNaturalist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maidenhead
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 March 2014

Stayed at The Lord Bute for our wedding anniversary, great boutique hotel. Lovely room, nice bathroom, lovely breakfast, what a nice change to be served everything rather than the usual buffet style these days. Very friendly receptionist, who was very kind after we arrived in the area my husband fell over and we had to go to Bournemouth hospital before checking in, she made sure we knew if we needed anything just to contact her Thank you would love to stay again one day and dine in the lovely restaurant.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Crystal60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 16 March 2014 via mobile

We had a spectacular wedding here in 2009 and enjoying going back a couple of times a year to this very special place.
The restaurant manager Chris and all the staff are fantastic as is the food! 5 yrs on and people still comment to us this was the best wedding food they have eaten.
I hope to be visiting The Lord Bute for many years to come.

Stayed March 2014, travelled as a couple
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bournemouth, United Kingdom
Level Contributor
108 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 6 March 2014

This was a cracker with absolutely no flaws. From the help when we made the booing to the welcome at Reception to the beautiful room and a fantastic value dinner this could have not been more perfect.
The style is very British in all its attributes from service to room decor (classic) to the Menu and service (polite efficient but not too familiar). The Hotel offers graet comfort and the suite we were in had everything form large bathroom with a good strong shower and large bath to a big comfortable bed and lounge area with all the modcons.
You worry that the room was close to the road but never heard a thing in the bedroom and I am a light sleeper.
Bar opens after 7pm so if you want an early evening drink there is a pub next door for refreshment!

Room Tip: The Lord Bute Suite by the restaurant entrance offers very good value for money
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lord Bute Hotel

Property: Lord Bute Hotel
Address: Lymington Road, Christchurch BH23 4JS, England
Region: United Kingdom > England > Dorset > Christchurch
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
#2 Romantic Hotel in Christchurch
#2 Luxury Hotel in Christchurch
#4 Family Hotel in Christchurch
#7 Business Hotel in Christchurch
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Lord Bute Hotel 5*
Number of rooms: 12
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Also Known As:
Lord Bute Christchurch
Hotel Lord Bute
Lord Bute Hotel Christchurch, Dorset

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