We were staying one night in order to enjoy a very special meal at a lovely restaurant in Christchurch. Previous and very recent experiences of hotels costing significantly more meant that beyond clean sheets and a clean room, our expectations of service were minimal. However, from the moment we arrived the quality of customer service was impressive. Every staff member we encountered seemed to genuinely be concerned that our stay was a pleasant one. It was so refreshing not to be on the receiving end of clichéd taught phrases delivered with no real investment. The receptionist was personable, friendly, efficient and helpful. Attributes we had not encountered in hotel staff in other much more expensive hotels. Our room was fine, bed linen fresh, but it did have a lingering stale 'institutional' smell - perhaps the windows needed opening and the room airing more frequently. Overall, we were just so impressed with the staff - and it's not often enough we have been able to say that.
- Official Description (provided by the hotel):
- Handy for Highcliffe Castle, Christchurch Harbour and the natural wonders of the New Forest, Only 8 miles from Bournemouth airport. Local attractions include the famous Priory church, Highcliffe Castle, the New Forest and beaches. Conveniently located for Christchurch train station, local shops and amenities and Christchurch town centre. Our Christchurch (East) hotel has everything you'd expect, Including our new, modern rooms with comfy Hypnos beds and our Orange Cow Beefeater restaurant next door serving freshly cooked meals ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Christchurch East Hotel Christchurch
- Premier Inn Christchurch (East) Hotel Dorset