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“Excellent!”

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Premier Inn Christchurch West Hotel
Ranked #5 of 11 Hotels in Christchurch
Certificate of Excellence
Reviewed 11 March 2014

Excellent product and value for money. The staff were friendly and helpful, the room was very clean and quiet. The in-room Tea/coffee facility was great after arriving late. A perfect night's sleep. Well done Premier Inn!

  • Stayed: March 2014, travelled solo
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Thank Andrew L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil B, Manager at Premier Inn Christchurch West Hotel, responded to this reviewResponded 13 March 2014

Thank you for commenting on your stay at Christchurch West Premier Inn, the team and myself are very glad you enjoyed your stay and we hope to see you again soon.

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394 - 400 of 523 reviews

Reviewed 10 March 2014

Nothing particularly outstanding here, just the usual clean, comfortable and well-appointed room that you expect fro Premier Inn. Everything works, you sleep well, and it's pretty reasonable value for money for what you get.

One thing standing out here though was the friendliness of the staff on the reception - always a cheery greeting and a conversation with a smile when we were arriving at, or leaving, the hotel. Small gestures of course, but appreciated, makes people feel welcome at what can be quite an impersonal chain given it's size. They genuinely seemed to care that people staying there were happy.

Convenient for Christchurch rail station, just a 5 minute walk, and the main town centre is no more than a 10 minute walk. You can walk to Southbourne beach from here in about 1/2 hour - 40 minutes, so all in all a good base for seeing a lovely part of Dorset.

Room Tip: You might be better asking for a room at the back if you like an open window at night but get distur...
  • Stayed: March 2014, travelled as a couple
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1  Thank Jfre70562
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil B, Manager at Premier Inn Christchurch West Hotel, responded to this reviewResponded 11 March 2014

Thank you for your comments on your stay at Christchurch West Premier Inn,
All the team and myself are very glad you have enjoyed your stay and that you found the staff very friendly.

We hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 March 2014

As you would expect from a premier inn.Clean and comfy,great beds and friendly staff.Table Table restaurant next door is very good and the breakfast there is excellent.Christchurch is a beautiful place for a chilled out weekend.

  • Stayed: February 2014, travelled as a couple
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Thank dickocj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil B, Manager at Premier Inn Christchurch West Hotel, responded to this reviewResponded 10 March 2014

Thank you for commenting on your stay at Christchurch West
Premier Inn, My self and the team are very glad that you enjoyed your
Stay and we hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2014

The room was large and clean, having used Premier Inn before, was somewhat disappointed. I found the heating didn't work well, it kept returning to the default setting. Really cold night and merely wrapped myself in extra clothing - the staff did say I could of had an extra duvet when I mentioned in the morning, but I was so tired and cold, I didn't want to get up! Staff were friendly and did apologise.

I wouldn't want to stay more than one night - good location to everything, my main reason for staying there, but I think I would like to go nearer the sea and pay the same price next time.

  • Stayed: March 2014, travelled solo
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Thank londonhazel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil B, Manager at Premier Inn Christchurch West Hotel, responded to this reviewResponded 10 March 2014

Thank you for commenting on your stay at Christchurch West
Premier Inn, I am sorry to hear you had difficulty with the heating controls in your
Room. Please be assured that we have now checked all heaters and they are now working to the correct standard, I am very sorry that this issue disappointed your stay with us.

Thank you once again for your comments, and we hope to see you again soon.

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Reviewed 18 February 2014

We spent Valentines here as the weather was so bad we had to abandon our static caravan in Highcliffe. The staff were very helpful and room very comfy and quiet. We have stayed at Premier Inns in the past but this is one of the best.

  • Stayed: February 2014, travelled as a couple
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Thank pamela37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil B, Manager at Premier Inn Christchurch West Hotel, responded to this reviewResponded 19 February 2014

Thank you for commenting on your stay at Christchurch West Premier Inn,
My self and all the team are very glad you enjoyed your stay, even in the bad weather and we hope to see you again in soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2014

First class service and accommodation for budget prices.
Good parking and first class restaurant. Close to town, amenities and local tourist spots. Centrally located for visiting other attractions in the area.

  • Stayed: February 2014, travelled as a couple
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Thank Ivor M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil B, Manager at Premier Inn Christchurch West Hotel, responded to this reviewResponded 16 February 2014

Thank you for commenting on your stay at Premier Inn Christchurch West,
Here we always strive to provide the best customer service in the industry.
I have passed the comments on to the team members,

Once again thank you for your comments and we look forward to seeing you again soon.

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Reviewed 31 January 2014

I don't normally write reviews but truly believe that this lovely hotel deserved it. I stayed one night on a business trip and can honestly say it was faultless. Nothing was left out. I had one of the best nights sleeps ever in a hotel - I really like the choice of pillows, comfy beds and esp the black out curtains. It got a little bit noisy in the morning, prob as I was right next to a firedoor but still didn't affect my sleep. The staff member on reception was very friendly. The room was spotless and the breakfast was second to none.

Room Tip: I was facing the back carpark and it was lovely and quiet.
  • Stayed: January 2014, travelled on business
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Thank Tracey D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil B, Manager at Premier Inn Christchurch West Hotel, responded to this reviewResponded 9 February 2014

Thank you ever so much for reviewing Christchurch West Premier Inn,
All the team and myself are very grateful for your comments. And we look forward to seeing you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Christchurch West Hotel

Address: 22 Bailey Drive, Christchurch BH23 2BN, England
Region: United Kingdom > England > Dorset > Christchurch
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#4 Business Hotel in Christchurch
#6 Family Hotel in Christchurch
#6 Romantic Hotel in Christchurch
Price Range: £46 - £86 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Christchurch West Hotel 3*
Number of rooms: 61
Official Description (provided by the hotel):
Discover a gem of a spot, close to the wonderful Dorset World Heritage Coast, at the Premier Inn Hotel Christchurch West. A great find whether you're on the hunt for business deals or just a few days away. With a wealth of waterside treasures within minutes, you could be messing about on the river, harbour or sea. Or if you prefer the greens and great outdoors, polish your swing at Ferndown or Parley or head for the peace and quiet of the New Forest. Then, when it's time to turn in, set a course for our great restaurant and extra-comfy beds. ... more   less 
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Also Known As:
Premier Inn Christchurch West Hotel Christchurch
Premier Inn Christchurch West Hotel Dorset

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