The hotel is fine but the river facing-rooms are affected by noise from the metalwork structure overhanging the patio when it rains. This noise, immediately outside the bedroom window is impossible to keep out with closed windows. On check-out the following morning I was informed by the receptionist that this probem had existed for several years and the hotel were in dispute with the architects responsible for the original design.
My comment is that the dispute between the hotel and their architects is of no interest to me except that I had a ruined night's sleep. If the management are serious about their customers' well being and comfort I would suggest they take an executive descision to dismantle the offending structure and continue their legal battle with the architects knowing that this dispute no longer affects paying customers.
- Official Description (provided by the hotel):
- Modern 4 star luxury hotel and spa in Christchurch, Dorset. Overlooking the river Stour and located in the historic town of Christchurch, Captain’s Club Hotel & Spa is a small independent luxury hotel with a nautical twist. The hotel features 12 two and three bedroom luxury suites, each with separate lounge/living areas, and a selection of hotel rooms. Captain’s Club Hotel & Spa is home to one of the best bars in Christchurch with award-winning mixologist and Bar Manager, Tommo, at its helm. They also have a 2 AA rosette restaurant, event facilities for up to 100, and a spa complete with hydrotherapy pool, sauna, and treatment rooms. All accommodation and event spaces face out onto the River Stour so no matter what you are travelling to Captain’s Club for, you are guaranteed a beautiful view. The alfresco dining terrace is open all summer and provides the perfect location to soak up the atmosphere of life on the river. This Christchurch hotel is family-friendly and rooms/suites are dog-friendly ... more less
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- Also Known As:
- Captains Hotel Christchurch
- The Captains Hotel
- Captain's Club Hotel Christchurch, Dorset