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“Absolutely Fantastic”

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Captain's Club Hotel
Ranked #3 of 11 Hotels in Christchurch
Certificate of Excellence
Portsmouth
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Absolutely Fantastic”
Reviewed 11 December 2009

Having been to Captains Club purely for social gatherings in the past, I thought we would spend a night in the hotel and have dinner at the acclaimed restaurant.

Managed to pick up a last minute offer on a double room and was delighted to find upon check-in, that we had been upgraded to a stunning 2 bedroom suite ! This suite was bigger than some of my friends flats ! Double bedroom with huge wardrobes, 2 bathrooms, one with a massive walk in shower, 2nd single bedroom (incase you fall out with your other half !!) fully equipped modern kitchen and huge lounge with river views. They had even just had Sky Tv installed too. A real home from home and very comfortable.

After enjoying our surroundings we got changed and went down to the very lively bar for a pre-dinner drink. Very helpful and knowledgeable bar staff. The maitre'd then approached us with the menu for the night so we could peruse over our drinks before heading into the restaurant. Again, he was very knowledgeable and was giving us the lowdown on each dish on the menu. What a great idea.

We then headed into the restaurant and had a most delicious 3 course meal. Very attentive service, stunning food and great atmosphere.

A few more drinks in the bar afterwards and back to our luxury suite to retire.

Next morning we had breakfast delivered to our room (you just pay the £5 tray charge on top of the room rate which included breakfast) and again, was simply delicious and a great start to the day, a great end to a wonderful stay.

Will be back again very soon !

  • Stayed December 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bookem_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (148)
Date | Rating
  • English first
  • German first
  • Any
English first
England
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 8 December 2009

Interesting place by the river, we stayed for two nights at the end of November. Go with an open mind and you will enjoy. Friendly staff, good food and very smart suites. Didn't rate the spa treatments but nice to spend some time in the pool and sauna. Only downside is its location - sorry Christchurch!

  • Stayed November 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BigMacT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SW London
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 October 2009

We have just returned from a one-night stay at this hotel and I wanted to return to this site and mention how great I thought it was.

I may have mentioned to the person who took my initial reservation that we were honeymooners - when we arrived at reception, we were greeted very warmly by the staff and told that we had been upgraded a couple of times. Well, you could say that as an understatement. We had been moved from a standard room into a three bedroom apartment, that was about three times the size of our actual flat. It was glorious in there!

The bar and restaurant were also superb - the space felt lively and warm - so often hotel bars can seem sterile, but this was just right. Our cocktails and our fixed price meal in the restaurant were excellent.

So, the accommodation and facilities were top notch, but the thing that makes the hotel is the staff - everyone we encountered from reception staff to porters to the matire d' to the waitresses gave an exceptionally high standard of service. It may be even more surprising to know that this hotel is not part of a chain, it is independently run.

This is a super spot to explore Dorset. I would recommend it to anyone who values good customer service.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chillywinter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stoke-on-Trent
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 29 September 2009

We stayed at the hotel for two nights towards the end of September, staying in a standard room overlooking the river.

We could not fault anything about our stay. We were greeted by a friendly member of the reception team and the high level of service was continued by the bar and restaurant staff.

The hotel is modern in its decor. The bar has an outdoor terrace which overlooks the river and is ideal for unwinding on a sunny day.

Our hotel room was pleasantly decorated with a huge floor to ceiling window with views of the river. Whilst not the largest hotel room we have ever stayed in the room was of ample size with a large (comfy!) bed and seating area. The bathroom was also very nice and spotlessly clean.

The hotel is in an excellent location and is within easy walking distance of the Christchurch centre and the Quay. Bournemouth is also close by.

We ate at Tides Restaurant on our first night and Sabai Thai, a small restaurant in the town centre (only ten minutes walk away) on the second - both were excellent!

There was nothing that we didn't like about our break....we were very lucky with the weather which of course helped!

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 21CK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 September 2009

This hotel is spectacular. I stayed in a suite the night before my wedding (not at the captains club) with my bridesmaids and it was everything I could have wished for and more. Beautiful rooms, amazing views and the suite was big enough for 5 of us to get ready in comfortably. We also had superb drinks and food in the bar.
It is such fantastic value for money considering the price of the hotel. We stayed the night of our wedding as well in the same suite and waking up to the stunning views was a lovely way to end the celebrations.
We also had alot of the guests come for drinks and snacks on the river on the Sunday. Lovely food, reasonable priced drinks. Highly recommended.
My only 2 comments would be check if there is an event on at the hotel - as a Ball was going on the night before the wedding until about 1am - but I couldn;t sleep anyway so didn;t matter to me! The other comment is in the suite the aircon in the smaller single room was not good and it was a very hot night, but they did all they could by bringing in an air con unit.

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank scottvicks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glos
Level 3 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 24 September 2009

Stayed here for 3 nights and had a fabulous time. Restaurant was great, the staff were very helpful and the location is superb! Only small gripes are the shower wasn't that powerful and the curtains did let in light which didn't help as there was a street light directly outside of our room. Also, we couldn't get any treatments in the spa as they were fully booked. This was our fault as we hadn't pre booked. Other than that, everything was perfect. We will definately be back!

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chunky1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hereford
Level 3 Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 September 2009

arrived at hotel early went for a walk in beautiful countryside nearby.hotel perfectly decorated to a very high standard.bedroom was breathtaking with fantastic views across the river stour.we were met with a bottle of champagne which was a lovely start to our break.the food was faultless in every way.staff were really helpfull and knowledgeable. we also had a relaxing massage and a totally chilled out stay.we will definetly be going back.would recommend anyone to go.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gandkHereford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Captain's Club Hotel

Property: Captain's Club Hotel
Address: Wick Lane | Wick Ferry, Christchurch BH23 1HU, England
Phone Number:
Region: United Kingdom > England > Dorset > Christchurch
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Christchurch
#2 Luxury Hotel in Christchurch
#3 Romantic Hotel in Christchurch
#3 Business Hotel in Christchurch
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Captain's Club Hotel 4*
Number of rooms: 29
Official Description (provided by the hotel):
Modern 4 star luxury hotel and spa in Christchurch, Dorset. Overlooking the river Stour and located in the historic town of Christchurch, Captain’s Club Hotel & Spa is a small independent luxury hotel with a nautical twist. The hotel features 12 two and three bedroom luxury suites, each with separate lounge/living areas, and a selection of hotel rooms. Captain’s Club Hotel & Spa is home to one of the best bars in Christchurch with award-winning mixologist and Bar Manager, Tommo, at its helm. They also have a 2 AA rosette restaurant, event facilities for up to 100, and a spa complete with hydrotherapy pool, sauna, and treatment rooms. All accommodation and event spaces face out onto the River Stour so no matter what you are travelling to Captain’s Club for, you are guaranteed a beautiful view. The alfresco dining terrace is open all summer and provides the perfect location to soak up the atmosphere of life on the river. This Christchurch hotel is family-friendly and rooms/suites are dog-friendly ... more   less 
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Also Known As:
Captains Hotel Christchurch
The Captains Hotel
Captain's Club Hotel Christchurch, Dorset

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