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“Dusty Cobwebs”
Review of Patisserie Valerie

Patisserie Valerie
Ranked #1 of 1 Bakeries in Chippenham
Price range: US$3 - US$16
Restaurant details
Reviewed 3 weeks ago

Have been inside for afternoon tea and also just to buy cakes for a treat. On two occasions I have pointed out the same dusty cobweb very close to the cakes to staff - they obviously don't pass on concerns expressed by paying customers, nor do the cleaners do a decent job. Having said that, the staff are always polite and helpful. The cakes never disappoint.

    • Value
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    • Food
Thank Deb T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 - 8 of 68 reviews

Reviewed 5 weeks ago via mobile

We ordered a birthday cake from here for my daughter 11th birthday. It was extremely delicious. They wrapped it up in plenty of ribbon and were very tentative making sure it was perfect.Thank you!

Thank danym100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018

we didn't pre book afternoon tea, and came in here on the Easter Saturday.
The café was fairly empty so we were accommodated despite not having booked.
We ordered afternoon tea for two. Firstly the teapot only came half full and no second pot of water to top up. The food itself was nice, but no explanation of what was in the sandwiches or what the quiche was. The cakes were self explanatory tho. Staff were friendly and efficient enough- the bathroom facilities were a bit shameful tho.
Didn't finish it all- but they boxed up the rest for us.

    • Value
    • Service
    • Food
Thank julie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2018 via mobile

Second time of visiting. We love patisserie Valerie but the Chippenham store is a disgrace to the chain.

Never have any food items. Every sandwich bought in rather than prepared on site and they never have anything.

Clear your own table. Wait forever for staff. Get sent away from the till when you give up trying to get service.

Advice? Don’t bother visiting the Chippenham branch. Go to cafe Nero instead.

Thank Clare P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2018 via mobile

Stopped for lunch whilst in Chippenham. Menu is good, but sadly has many items crossed out compared to other Patisserie Valerie establishments. Even so, what they did have was great. I can heartily recommend the cupcakes.

Thank Alexander J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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