With a work booking in Chippenham we needed somewhere we could lay our head, with breakfast preferably and at not too expensive a price. having been able to find a variety of places that match that requirement around the country in the past we hoped that we had done it again however there was a lot left to be desired.
Whilst we were very appreciative that they were prepared to wait for our arrival as we were a late check in the first thing I did was nearly trip over the metal surround to the doormat which wasn't fastened down properly. We were checked in and led to our room upstairs where the owner (I presume) came into the room with us to tell us things such as breakfast times etc. This felt a little uncomfortable as every other place I have been to we have been given this information before being shown to our room and never in our room. It also didn't help that the times we were given for breakfast did not correspond to the information on the back of the door.
The first thing that struck me as we walked up the stairs was that it needed a very good hoover as there appeared to be wall paper peelings on the stair carpet. The bedroom wasn't much better with damp patches in the shower area, crumbling plasterwork and, again, a carpet needing a bloody good hoover.
Breakfast was a pretty poor affair and left us feeling like we were lacking somewhat.
Sorry but all in all we would seriously NOT recommend this hotel.
- Official Description (provided by the hotel):
- The Pines Guest Accommodation is a hotel located near the town centre and only a few minutes walk away from the train station. Recently, the management of the hotel has completely changed, as the current owners have vision and aspirations to succeed in this industry and offer a great customer satisfaction. Major improvements has been made since the new owners took charge, most of them are implied on public places, restaurant, rooms and the bar. We would like to ask from the public to give us a credit and we assure that our hospitality is unique. ... more less
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- Also Known As:
- The Pines Guest Accommodation Chippenham, Wiltshire