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“Do not stay in the honeymoon suite!”

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Best Western Plus Angel Hotel
Ranked #2 of 8 Hotels in Chippenham
Reviewed 18 March 2008

I've only just realised that I never wrote a review for this property when we spent our wedding night there 4 1/2 years ago. (We've also been to the Angel for lunch a few times since.) We had afternoon tea with our family and close friends at the Angel which was okay (I think they didn't like the fact that we hadn't booked our evening reception there) - then, following a big party at a local pub we stayed at the Angel for our wedding night. The honeymoon suite looks lovely, new bathroom, four poster bed, antique furniture etc...BUT we had the worst night ever there - the four poster bed was so lumpy and small neither of us could sleep - the hotel opposite was having some sort of party and we ended up phoning reception to ask if they could keep the noise down so we could at least get some sleep. We only live ten minutes away so the next morning we had our breakfast and left as quick as we could (if we hadn't been quite so shattered we would have left in the middle of the night). My family stayed in the modern annexe and were quite happy with their rooms although they were all amazed how expensive the Angel is - if you compare the rates with other hotels around Europe you may have a shock. I've given the Angel a 'terrible' rating based on the honeymoon suite - I would give it a 'neutral' for the other rooms because of the outrageous rates. My other moans would be the teenage staff members and the tiny pool - the only really nice thing about the hotel is the courtyard.

  • Stayed: October 2004, travelled as a couple
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2  Thank MartinaZT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DamianChippenham, General Manager at Best Western Plus Angel Hotel, responded to this reviewResponded 27 May 2008

It's a shame you waited so long to write the review as it is no longer accurate - the honeymoon suite has been refurbished at the beginning of the year with new king size bed, furniture and 32" LCD TV. All the garden wing rooms have also been update to a similar standard.

In regard to the price you will see that we are comparable to all the local hotels as the price is driven by the local not European market.

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546 - 552 of 563 reviews

Reviewed 4 January 2008

We booked a family room for a one night stopover. The room was very spacious and clean. The swimming pool was good for the children. Unfortunately when we had a cooked breakfast, it was cold. Having stayed at the Angel before, we had no problems so I think this was just a blip. Would recommend this hotel to families.

  • Stayed: December 2007, travelled with family
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1  Thank liz-TA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2007

Have stayed here a number of times on business. This hotel is average in all things. The food is ok however the menu has not changed in the last 3 months?

The rooms I have stayed in have all been clean and tidy. I have had no noise issues as I always request a room in the quieter part of the hotel.

The market traders and bin men seem to start at about 06:00

Breakfast has always been nice however, If it was my money I would be loathed to pay the money.

The staff are charming though,

Average in all things.

  • Stayed: October 2007, travelled on business
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2  Thank dafox76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2007

We stayed here for one night in August following a wedding. First impressions were good as we approached through the lovely courtyard area and staff were friendly on arrival. Sadly the rest of the stay failed to live up to this. Our room looked a bit dated, and did not live up to the standard of our (much cheaper) Travel Inn of the previous night either in decoration or comfort. Positioning of the rooms is the main problem the hotel faces. Our room looked onto the lovely courtyard, however we couldn't have our window open in the heat of summer because of the noise from the courtyard. The bride and groom had the best suite in the hotel, but were kept awake until 5am on their wedding night by drunken antics of the locals in the highstreet, and were then awoken an hour later by market traders setting up. Breakfast was strictly average for the money, and bizarrely our cooked breakfasts were plonked in front of us when we were only two mouthfuls into our cereal! We had numerous other niggles, such as the bride and groom's luggage going missing, but these were particular to our stay. Strictly speaking the Angel isn't a bad hotel, but for the money I expect an awful lot more, at least that it tries to match the standard of a motorway Travel Inn!!

Stayed: August 2007
Thank Hamsterchild
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2007

  • Stayed: July 2007, travelled on business
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Thank nrr100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2007

  • Stayed: May 2007, travelled on business
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1  Thank zardoz1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 December 2006

Stayed: December 2006
4  Thank joeyjoejoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Angel Hotel

Address: 8 Market Place, Chippenham SN15 3HD, England
Region: United Kingdom > England > Wiltshire > Chippenham
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #2 of 8 Hotels in Chippenham
Price Range: £71 - £149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Angel Hotel 3*
Number of rooms: 50
Reservation Options:
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Also Known As:
Best Western Chippenham
Chippenham Best Western
Best Western Plus Angel Hotel Chippenham, Wiltshire

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