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Best Western Plus Angel Hotel
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Reviews (574)
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All reviewsswimming poololder partcar parklovely hotelmain buildingmiddle of towngood sizeleisure facilitiesold buildingcentral locationfull englishhigh streetcooked breakfastreception deskno liftroom was largeevening meal
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415 - 420 of 574 reviews
Reviewed 7 November 2013

We stopped by at this hotel while looking for an overnight stay while on our drive to countryside from London. It looked nice from the exterior and had enough parking space..The lady at the reception was very cordial and understanding that we are Indians she even informed us about an Indian Restaurant and Thai restaurant nearby when we enquired about dinner options ;-)
There was a wedding reception that was hosted by some family that night whe checked in and i saw how nicely the staff was taking care of their guests(speaks good of service)
The rooms has a name to it rather than number which was unique. rooms were large and well maintained. the only dissapointment was our room had a balcony which opened to a nice central street view but the doors were locked..understand later that it was done for safety reasons expecting kids,pets to be part of occupants mayb..
Breakfast in the morning was a typical English Breakfast with egg,sausage and vegetables but agin the serving staff helped us do some mix and match.
We check out by afternoon as we had lot of places to cover but overall we left with a happy face..

Room Tip: Choose rooms if u get with the central view...at night it looks nice..
  • Stayed: October 2013, travelled with friends
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Thank MSSunita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2013

Having trawled hotel booking sites for exactly what we need (a room near Bath with space for a child and a dog) our last ditch hope was for the Best Western in Chippenham. For some reason Best Western, in my mind, conjures up budget hotels with low standards.

On arrival I was amazed by the size of our room (room 111 is a huge family room) as well as the hotel having an indoor swimming pool to keep our son occupied. The total price was £120 including breakfast (very good bacon). The room had a large sofa bed, incredibly comfortable king-sized bed, and a very large LG tv (possibly 47").

Heavy wooden doors throughout the main part of the hotel give the impression that someone has thought about the interior rather than just opting for the cheapest alternative. Part of the dining room also has a mix-and-match approach to the chairs to give the feeling of a boutique hotel rather than a one-size-fits-all, generic chain.

On our arrival we were feeling tired, and so we decided to eat in the hotel. Again, not holding out much expectation of a decent meal I was hugely surprised by the cost and quality. We opted for the steak deal which, for £22, offered two sirloin steaks and a bottle of wine. Usually sirloin is a tricky cut to get right, but these were incredibly tender and cooked perfectly (and delicious). Having lived in France, I know how the French rarely cook their steaks correctly - I just didn't expect them to be trumped by a Best Western in Chippenham! Whilst the steaks were seared, they had then, correctly, been finished in the oven to allow for the inside to be cooked. Our rare steaks (NB not RAW - as you would often find them) were perfect.

Everyone whether it was the cleaning staff, reception or bar/restaurant staff was incredibly polite and friendly and the central phone booking line was very efficient. A special mention must go to the lady who served our dinner and extremely kindly searched out some chocolates for us as we couldn't manage an entire pudding. Amazing service.

I can thoroughly recommend staying in this hotel.

Room Tip: Room 111 is a large family room overlooking the courtyard and the swimming pool. Slight noise at night from smokers in the courtyard but nothing rowdy.
  • Stayed: October 2013, travelled with family
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Thank jim b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2013

Stayed one night on business. Not cheap but great location, great room, great food. Was let down by lack of hot water for a shower and shave in the morning. Otherwise would have warranted a higher overall score. Would visit again and pray for hot water.

Stayed: October 2013, travelled on business
Thank Paul N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2013

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western GB
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 22 October 2013

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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