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“A local gem!”

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Stanton Manor Hotel
Ranked #3 of 8 Hotels in Chippenham
Wiltshire
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“A local gem!”
Reviewed 28 August 2013

We live just 10 miles from Stanton manor hotel but have eaten here in a variety of situations. Food has always been excellent served by friendly,attentive and knowledgeable staff. The gardens in the summer are delightful and actually very peaceful.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank WiltshireRugbygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernice R, General Manager at Stanton Manor Hotel, responded to this review, 27 September 2013
Dear Guest

Thank you for staying at Stanton Manor, thank you for a lovely review and thank you for your kind words about the staff and food.

Many Thanks

Bernice Reed – General Manger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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361 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (80)
Date | Rating
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English first
devizes
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 August 2013

This weekend 23rd August 2013 myself and Andrew (now my husband) got married at Stanton Manor. This place is a gorgeous and the staff are amazing, the gardens, the rooms and not forgetting the brilliant food. All our guests had a wonderful time. We are already talking about another visit. Its home from home and we loved every second. A huge Thank you to Alfie, Alex, Eddie and Bernice. You made our wedding day a memory we will treasure. xx

  • Stayed August 2013, travelled with family
    • Value
    • Service
Helpful?
2 Thank Becky B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernice R, General Manager at Stanton Manor Hotel, responded to this review, 27 September 2013
It’s a joy and a privilege to manage and organise people weddings. It’s even more of a joy when we receive such satisfying comments and you have taken the time to acknowledge how much the hotel played a part in you beautiful wedding experience.

I will ensure all the staff especially those mentioned along with all of the hotels team is aware we helped make your very special day precious. Many Thanks.

Kind Regards Bernice Reed
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
136 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 26 August 2013

We had been driving about 4 hours and needed a place to sleep for the night when we saw a "hotel" sign by the side of the A429. As we drove up to the hotel gate we said, "Uh oh, it looks too expensive for us," but decided to just check it out anyway. Glad we did, since the price was very reasonable and it included breakfast! The man working the desk was very nice, and booked us dinner at the hotel restaurant. The food was great! It was also not what you'd expect in a small town. It was the quality that you would expect at a high end New York restaurant. Small plates very nicely presented with great local flavor. We had the wood pigeon and Cotswold venison and they were delicious.

Our bedroom was clean and quiet with modern comfortable decor, and in the morning after breakfast we took a walk on the grounds before checking out. The big black koi in the fish pond was very friendly! Or it just wanted to eat my finger.

I would recommend this hotel, and I'm glad we discovered it on our trip!

  • Stayed August 2013, travelled as a couple
    • Value
    • Service
Helpful?
Thank litlhafgost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernice R, General Manager at Stanton Manor Hotel, responded to this review, 27 September 2013
Dear Guest

I’m glad you found us, but I’m even more delighted you enjoyed your stay so much and took the time to write such great review. It’s always appreciated when people take the time to thank you. We are a small 3 start hotel that hopes to satisfy people needs and meet the customer’s expectation of a three star establishment. I’m delighted we met your expectations. Thank you for the kind words.

Best Regards

Bernice Reed General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 August 2013

Just held our wedding here last weekend and we truly could not have been happier. Alfie and the team bent over backwards to accommodate all our requests (such as specific decor), the staff could not have been more helpful and welcoming to us and our guests, the food was fantastic and the surroundings beautiful. Cannot recommend highly enough for what is also a very reasonable price. Having exclusive use really made the place feel like ours. The cows grazing in the field next door was a massive bonus!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sat N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernice R, General Manager at Stanton Manor Hotel, responded to this review, 27 September 2013
Thank you from all the team here at Stanton Manor for such an amazing review. It always lovely to know that staff have gone that extra mile to ensure such an important day is so special.

Thank you too for your comments on value for money and the fantastic food. I will pass on special thanks to Alfie and Kelly for organising the cows with the local farmer, and ensure the whole team at the hotel know you have sent such a lovely review. Many thanks.

Kind Regards Bernice Reed - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
1 review
Reviewed 14 August 2013

What a pleasure it is to stay in a hotel that ticks ALL of the boxes. The pricing was reasonable, the staff extremely attentive and friendly without forgetting the primary stations of service, the room wonderfully laid out, spacious and very clean and food simply wonderful.

I am sure that this establishment will be pushing hard for a forth star in the future. It is certainly worth it and I would recommend this hotel to anyone.

Room Tip: My room on the ground floor facing the rear of the grounds was wonderfully quiet and would be perfec...
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  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adam P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernice R, General Manager at Stanton Manor Hotel, responded to this review, 28 September 2013
Dear Guest

Thank you for highlighting so many positive points. As a team we are never complacent and recognise there is still so much we need to do to ensure we balance value for money for a 3 star establishment whilst trying to exceed expectation of a 3 star. It’s great to know on this occasion we ticked all the boxes and you felt your stay was so worthwhile. Many thanks.

Kind Regards – Bernice Reed
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
72 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 13 August 2013

Stayed here for one night and had an ok experience.

The Good. The room was clean and much more spacious than we expected no air conditioning but then it is only a 3 star.

The Bad. More than the good I'm afraid. There was a party going on when we arrived so although check in was polite and friendly when we came down for a drink there wasn't really anywere to sit other than in the corridor outside the restaurant. It was quite noisy from the music system that seemed to pipe out from one player for the whole ground floor.

We booked into the restaurant and they were clearly short staffed as everything took an age to arrive even though the party had finished by then. My fish was not scaled and was sent back. They replaced it but charged for it, however, when I complained at check out they took it off without question.

At breakfast we again had to wait quite a long time to get served and then in long drawn out waits.

The noise from the M4 is noticable if you have to open your windows.

It's OK for a one night stop over I suppose but that's just about it.

Room Tip: Away from the front as that faces the M4
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WozThere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernice R, General Manager at Stanton Manor Hotel, responded to this review, 28 September 2013
Dear Guest

First and foremost thank you for taking the time to write a review. All comments good and bad are taken on board in a very positive way, so that we can work hard on eliminating errors, remove customer concerns and ensure customers have a very positive experience when they stay, that is value for money for a 3 star establishment.

It’s clear on this occasion that we have under achieved on the level of service you should have received regardless of there being a celebration party going on in the hotel. I’m genuinely sorry on this occasion we fell short on achieving the “complete” experience and will review the areas that you have mentioned that are within the hotels control to ensure we avoid this situation happening again. Thank you for your constructive feedback.

Kind Regards Bernice Reed

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 August 2013

On a winter's Day in January 2013, my Husband and i got married at Stanton Manor. It was the best day of our lives. We would like to Thank Kelly, Alex, Alfie, and all the amazing staff at Stanton Manor. you did everything possible, and beyond to make our day as beautiful and perfect as you could. we will never forget you, and all your staff. We will recommend anyone wanting to get married or have a celebration of any kind, to do this at Stanton Manor. The rooms were full of character, and charm, the food was amazing, and the staff were the very best. I believe in angels, and i truly believe i had all my angels on board on my most magical day of my life. You should all be very proud of yourselves, for the work you deliver everyday. Ensuring that everything is going perfectly, and it did!! We are going to come back for a visit soon.Our dog was also at our wedding, which meant so much to us, as he is a big part of our lives, and you were so accommodating to have him stay, as well as family and friends dogs. Thank you so much everyone!! Love and best wishes to you all, Rachael and Wayne xx

  • Stayed August 2013, travelled with family
    • Value
    • Service
Helpful?
2 Thank RachaelBailey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernice R, General Manager at Stanton Manor Hotel, responded to this review, 28 September 2013
Wow! What can I say other than a heartfelt thanks. A review like this makes all the staff really proud that we have had such a positive impact on such a special experience. Thank you so much for taking the time to contribute such a positive review on the whole provision of service that was provided for on your wedding day. It is very much appreciated by all the team at Stanton Manor.

Kind Regards, Bernice Reed
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Stanton Manor Hotel

Property: Stanton Manor Hotel
Address: Stanton Manor Stanton Saint Quintin, Chippenham SN14 6DQ, England
Region: United Kingdom > England > Wiltshire > Chippenham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 8 Hotels in Chippenham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Stanton Manor Hotel 3*
Number of rooms: 23
Official Description (provided by the hotel):
This beautiful hotel is conveniently situated minutes from junction 17 of the M4, set in the Cotswolds and a short drive to Chippenham, Bath and Bristol. The house has a rich history and is listed in the Domesday Book. Some rooms have luxury king-size four-poster beds, while others are suitable for families. All rooms are en-suite. The Gallery Restaurant has an AA Rosette and serves traditional British cuisine, overlooking the stunning grounds. ... more   less 
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Also Known As:
Stanton Manor Chippenham
Hotel Stanton Manor
Stanton Manor Hotel Chippenham, Wiltshire

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