We booked a fantastic late deal to visit this hotel for the bank holiday. Having paid for it alreadu, we were informed a couple of days before the trip that there was an exclusive wedding on both Friday and Saturday and therefore our rooms were not available. This was due to us having booked "while we were updating our systems" - as if they didn't know there'd be a wedding on so close to the actual date! We were not offered any assistance in trying to obtain a refund or anywhere else to stay and had to work it all out via lastminute.com, which caused us untold stress - we didn't actually find anywhere till the day before our holiday!
I'm sure it is a very nice place to stay, but the attitude of the staff in rectifying (or not) their error has put me off for good! We ended up staying in a lovely, friendly hotel not too far away.
- Official Description (provided by the hotel):
- This beautiful hotel is conveniently situated minutes from junction 17 of the M4, set in the Cotswolds and a short drive to Chippenham, Bath and Bristol. The house has a rich history and is listed in the Domesday Book. Some rooms have luxury king-size four-poster beds, while others are suitable for families. All rooms are en-suite. The Gallery Restaurant has an AA Rosette and serves traditional British cuisine, overlooking the stunning grounds. ... more less
- Reservation Options:
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- Also Known As:
- Stanton Manor Chippenham
- Hotel Stanton Manor
- Stanton Manor Hotel Chippenham, Wiltshire